Radiators cold upstairs hot downstairs!!! Help!!!

Was a Magnaclean installed at the same time? This happened to us and it turned out the Magnaclean had been incorrectly installed and the hot water was bypassing most of the radiators! We had it looked at and it works fine now.

Yes a magnaclean was installed at the same time! How do I tell if it's not been installed correctly?
 
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