The electricity supply to our rented property has been disconnected by E-on (due to lodgers). They have dug-up outside the building and pot-ended the supply cable.
It has been without electricity for months and so far we have not been able to get it reconnected by either Npower (previous electricity supplier) or E-on. E-on have sent us a complicated 'New Connections' form to fill in and send back to them for a quote for the work. They have sent it back to us asking for architect plans of the property.
I wanted to know if E-on are the only people who can sort this out for us or can this work be done by someone else (electrician)?
Any help/advice would be much appreciated.
Thanks
It has been without electricity for months and so far we have not been able to get it reconnected by either Npower (previous electricity supplier) or E-on. E-on have sent us a complicated 'New Connections' form to fill in and send back to them for a quote for the work. They have sent it back to us asking for architect plans of the property.
I wanted to know if E-on are the only people who can sort this out for us or can this work be done by someone else (electrician)?
Any help/advice would be much appreciated.
Thanks