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Refinishing a table top

Discussion in 'Wood / Woodwork / Carpentry' started by stealthwolf, 7 Jun 2019.

  1. stealthwolf

    stealthwolf

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    Oak table with veneer. We've had it a few years but recently it suffered some damage to the surface (ink transfer from printed paper). Furniture insurance won't cover ink damage. It really needs sanding down and refinishing but I don't know who to turn to.

    Any recommendations for West Midlands/Birmingham area?
     
  2. foxhole

    foxhole

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  3. KenGMac

    KenGMac

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    stealthwolf, good evening.

    OK up front, I work in the Insurance industry,but, my field is property [buildings] not "Contents insurance"
    It sounds odd to me that the scenario you have where damage has been rejected?

    Can I ask, who told you you were not covered,and more especially "exactly" why? were you given a "specific" so called exclusion clause, which you can check in your policy booklet
     
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  4. foxhole

    foxhole

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    Still going to cost a fortune in excess, way more than a diy repair.
     
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  5. stealthwolf

    stealthwolf

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    Staingard insurance. It lists what it covers (spills, scratches etc) and then states anything else is not covered by the policy. Happy to post it up here if required. Chap from Homeserve came to take photos and tried to remove the stains but said it needs to be sanded back. He took photos and sent then off. A while later, staingard told me the claim was rejected as not covered specifically.
     
  6. stealthwolf

    stealthwolf

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    No excess to pay. But I’d rather have a nice tabletop whether I have to pay or claim. Currently I’ve covered it with a tablecloth.
     
  7. foxhole

    foxhole

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    I was referring to home contents insurance.
     
  8. KenGMac

    KenGMac

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    You could ask the insurer to how you the precise wording that "excludes" print transfer ? and show you in the policy booklet where print transfer is an exclusion, not simply a "blanket / catch all" get out clause??

    It could be argued that print transfer is a form of spillage?

    If it were me? I would institute a complaint about the insurers rejection of the claim, as an aside, in Insurance "speak" that is an "expression of dissatisfaction" [suggest you may wish to consider using that phrase if you make a complaint]

    As for how to make a "complaint" ? consider going right to the top, make what is called a CEO Complaint, that way you by-pass the normal "fobbing off" which occurs by some, not all insurers, by going direct to the CEO really annoys said CEO.

    Just kick up a noise as above, I think that "Staingard" are not one of the bigger players, they operate in a niche market and cover highly specific areas of contents insurance.

    Ken
     
  9. JobAndKnock

    JobAndKnock

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    In terms of sanding it, be aware that modern commercial veneers are incredibly thin (often as little as 0.6mm - and that's before they glue it to the timber substrate and sand it), so you may only have 0.4 to 0.5mm of material to work with. For machine sanding that isn't a lot and it is extremely easy to sand through the veneers, especially at the corners and edges (where the natural tendency is to allow the machine th "droop" as it goes over the edge). So it may or may not be possible to sand it in any case
     
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