Resetting Honeywell G2-20

[bobiscuit]

We have one of these alarms fitted in our house (new build), but the zones are set up wrong and we don't have the engineer code. Alarm company are refusing to help without taking out an expensive subscription.

Is it worth trying to reset the whole system to factory settings and setting it up from scratch myself? Or is that so complicated to do that I might as well pay the alarm company?

 

[omega015]

Honeywell can be a bit difficult to setup but I'm sure there's plenty of help on here for you should you attempt some DIY. There should be no need at all to take out a subscription in order for them to reset it. Avoid those national companies as they are waaaay over priced and can be difficult to work with. The best thing might be to contact a local alarm company/engineer who will be able to reset the panel for you and program the zones as you require. Alternatively there are instructions on how to default/reset these panels (although not really in the public domain and this information causes some controversy between people here)

 

[sparkymarka]

If it's a new... New build get on to the builder if it's part of the sale to sort it ....if it's wrong