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I can just feel the hours of his life melting away. Every time I help my folks with utilities, council tax, doctors and hospital appointments, etc, etc, etc, etc, etc, etc, etc - a simple job can entail hours on the phone with zero result.
Why do you have to go to her house?
Can't she just send a photo of the V5?
And you just put her on speaker (if they insist on speaking to her), when you get through to DVLA?
Although, I agree with Alec T, as in I can't see why they would care about who pays.
shes 70 mile away, went down last week, brought her car up here, got it serviced and MOTd. then I said where is the form for the road tax, she said she sent it off with a cheque - jeez
I can get it all done with the V5 and a phone call from her house - but thats a 140 mile round trip, and probably an hour queing on the phone. jesus fecking wept
I will leave it a few more days see if the cheque gets cashed in or the road tax web site suddenly says its taxed.
I'm in my 70s and recently had to recover the operating system of a neighbour's computer after it had 'blue screened'. She's in her 30s and had never heard of Safe Mode! I find that many younger people are fine with apps on their phone but not so good with laptops/PCs.