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Samsung Air
- Thread starter DP
- Start date
I have never heard of a Samsung Air PC.
If she doesn't have the password (or recovery key if the drive is encrypted) then you may need to a factory reinstall, you will lose any data on it.
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www.lifewire.com
If the drive is not encrypted, you can use something like Ubuntu Live (via USB) to access any files she wants to keep. It runs from a USB stick and doesn't install anything on the drive.
If the machine is running w10 or w11, the following may help
www.pcmag.com
If she doesn't have the password (or recovery key if the drive is encrypted) then you may need to a factory reinstall, you will lose any data on it.
How to Reset a Samsung Laptop: Samsung Recovery Provides a Fresh Start
Need to learn how to reset a Samsung Laptop? Samsung provides a built-in recovery tool that makes resetting a laptop quick and easy.
If the drive is not encrypted, you can use something like Ubuntu Live (via USB) to access any files she wants to keep. It runs from a USB stick and doesn't install anything on the drive.
If the machine is running w10 or w11, the following may help
How to Reset a Forgotten Password in Windows 10 or Windows 11
Blanking on the password for your Windows PC? Here's how to change it whether you use a Microsoft Account or a local account.
