Shower thermostatic mixer - no cold water - hot okay

[Pete5151]

I wonder if anyone could help. The shower has a thermostatic mixer (I think) and there is no cold water. The hot water is fine. There are no other issues with the cold water elsewhere in the property. The water hasn't been turned off as far as I am aware. There is no tank in the loft. The house was built four years ago and we haven't had any such problems before. If anyone could help I'd be very grateful.

 

[seco services]

whats the make/model of the shower ?
is it a bar mixer ?
have you checked any isolation valves to the shower or the filters ?

 

[Pete5151]

whats the make/model of the shower ?
I'm going to work out how to upload a picture as there is no way for me to be able to identify the manufacturer / model.

is it a bar mixer ?
I'm not sure what a bar mixer is.
have you checked any isolation valves to the shower or the filters ?
I have no idea where the isolation valves and filters would be.

Please don't give up on me. Once again, thanks for your help. I'm going to see if I can upload a photo now.

 

[seco services]

bar mixer.

 

[Pete5151]

//www.diynot.com/network/Pete5151/albums/

I've uploaded a picture and put the link above as well. Okay, I can see why it is called a bar mixer. Would mine be the same in principle?

Once again, thanks for your excellent support.
View media item 17958

 

[seco services]

i don't recognise that mixer at all.
i'll have a search see if i have any info on it.

 

[Pete5151]

Thanks very much. You are very kind. Much appreciated. I couldn;t find anyhting when I searched images in google.

 

[Keith Lewis]

I would suggest you find/identify the maker of this bar mixer. when you have this you will need to order the cartridge. to replace should take 10 mins max. If there is H/C water getting to the shower this is the problem.

 

[seco services]

If there is H/C water getting to the shower this is the problem.

how do you come to that conclusion ?

 

[dextrous]

Personally, but I don't have as much of an insight into such matters as Mr Lewis, I would ascertain whether there is any blockage in the pipework leading to, and connection onto, the shower inlet.

Buy, hey, what do I know

Also, the ops shower doesn't look much like a bar to me. Specsavers here I come