Hi guys,
In short, I want to have SKY in more than one room.
The full story is longer, but I'll keep it to the facts so that it doesn't get too complicated!
Some years ago, at a previous address, I had bog-standard SKY in my living room (downstairs) and then I upgraded to SKY+.
When I updgraded, rather than just swapping the old box out for the new one and leaving it at that, I had the engineer (who was very very helpful!) work a bit harder for me.
Firstly, I said that I wanted to be able to use the old box (the bog-standard SKY one) on a TV I had upstairs, so that I could go up there to watch something else when my then-gf was watching X Factor (or whatever nonsense she was into).
To facilitate this, he connected a further cable up to the satellite dish for me. This meant that I now had two different cables coming from the one dish - one going downstairs to the SKY+ box and one going upstairs to the old box.
I told the engineer that in addition to what he'd just hooked up for me, I'd also like to be able to watch the SKY+ signal on the TV upstairs as well (so that I could see things I'd recorded, rather than just the 'live' broadcast)
To facilitate this, he ran an additional cable from the back of the SKY+ box. The first one was obviously already going from the SKY+ box to the downstairs TV, and now there was a second one, which went from the box to the upstairs TV.
I owned both boxes, and as far as I recall, having two boxes connected to one dish didn't cost more than having just one box connected to the dish, and this worked really really well.
Fast forward a number of years and I'm with a different girl and have just moved into her place.
She has SKY Q downstairs, and I was thinking it'd be good to have something upstairs too, like what I had in the 'olden days' (if possible) using the SKY+ box (which I brought from my last place) as the second/upstairs box.
This isn't proving to be straight-forward!
The first thing I did was disconnect her SKY Q box from the dish, and connect my SKY+ box instead. All I got was a message on the TV screen telling me that there was no signal.
So, I called SKY, got connected to an 'overseas' call centre, and asked what the story was.
I was told that the cable from the dish to the house is only for SKY Q, no other SKY box will work on it.
I was told that if I want SKY upstairs I have to get some 'SKY Q Mini Box' for upstairs, which would be wireless and feed off the main box downstairs. It would also cost an extra £12 p/m for the privilege!
When I asked if I could run a second cable from the dish (which would go to my SKY+ box upstairs) I was told that it was not possible to have a second cable running from the dish.
When I asked if it would at least be possible to have an additional cable connected to the SKY Q box and run it to the TV upstairs I was told that it's not possible to have more than one TV connected to the box.
So, either SKY is now using technology which is far less friendly to customers (but far more friendly to generating even more income for SKY)
or
The dude I spoke with was giving me, either purposefully or through incompetence, some duff advice.
Are any of you guys clued up on this stuff enough to tell me what the deal really is? I would be very very grateful
In short, I want to have SKY in more than one room.
The full story is longer, but I'll keep it to the facts so that it doesn't get too complicated!
Some years ago, at a previous address, I had bog-standard SKY in my living room (downstairs) and then I upgraded to SKY+.
When I updgraded, rather than just swapping the old box out for the new one and leaving it at that, I had the engineer (who was very very helpful!) work a bit harder for me.
Firstly, I said that I wanted to be able to use the old box (the bog-standard SKY one) on a TV I had upstairs, so that I could go up there to watch something else when my then-gf was watching X Factor (or whatever nonsense she was into).
To facilitate this, he connected a further cable up to the satellite dish for me. This meant that I now had two different cables coming from the one dish - one going downstairs to the SKY+ box and one going upstairs to the old box.
I told the engineer that in addition to what he'd just hooked up for me, I'd also like to be able to watch the SKY+ signal on the TV upstairs as well (so that I could see things I'd recorded, rather than just the 'live' broadcast)
To facilitate this, he ran an additional cable from the back of the SKY+ box. The first one was obviously already going from the SKY+ box to the downstairs TV, and now there was a second one, which went from the box to the upstairs TV.
I owned both boxes, and as far as I recall, having two boxes connected to one dish didn't cost more than having just one box connected to the dish, and this worked really really well.
Fast forward a number of years and I'm with a different girl and have just moved into her place.
She has SKY Q downstairs, and I was thinking it'd be good to have something upstairs too, like what I had in the 'olden days' (if possible) using the SKY+ box (which I brought from my last place) as the second/upstairs box.
This isn't proving to be straight-forward!
The first thing I did was disconnect her SKY Q box from the dish, and connect my SKY+ box instead. All I got was a message on the TV screen telling me that there was no signal.
So, I called SKY, got connected to an 'overseas' call centre, and asked what the story was.
I was told that the cable from the dish to the house is only for SKY Q, no other SKY box will work on it.
I was told that if I want SKY upstairs I have to get some 'SKY Q Mini Box' for upstairs, which would be wireless and feed off the main box downstairs. It would also cost an extra £12 p/m for the privilege!
When I asked if I could run a second cable from the dish (which would go to my SKY+ box upstairs) I was told that it was not possible to have a second cable running from the dish.
When I asked if it would at least be possible to have an additional cable connected to the SKY Q box and run it to the TV upstairs I was told that it's not possible to have more than one TV connected to the box.
So, either SKY is now using technology which is far less friendly to customers (but far more friendly to generating even more income for SKY)
or
The dude I spoke with was giving me, either purposefully or through incompetence, some duff advice.
Are any of you guys clued up on this stuff enough to tell me what the deal really is? I would be very very grateful