Hello, I'm hoping that someone here may be able to help me.
I have a sliding patio door, in fact I have two sets of sliding patio doors, one of which the lock is broken.
The door has a lever lock, so when you close the door, you push the little lever down and it secures the door. There is then a euro style key lock which locks the door.
The lever works fine, but obviously I want to secure the door by locking it. Since I brought the house, I have had an issue with the lock. At first I thought I had been given the wrong key, but it turns out it is the right key. As I turn the key it gets to a certain point then won't turn any further and won't lock the door.
I thought perhaps it was a faulty lock, so I have purchased a brand new euro lock, and guess what, it still won't lock and engage.
Like I said, the key turns in the lock around 3/4 the way round, but just before it feels like the lock will engage, it just stops and won't turn any further.
Any tips/advise would be gratefully received before I have to call the locksmith out.
Thank you.
I have a sliding patio door, in fact I have two sets of sliding patio doors, one of which the lock is broken.
The door has a lever lock, so when you close the door, you push the little lever down and it secures the door. There is then a euro style key lock which locks the door.
The lever works fine, but obviously I want to secure the door by locking it. Since I brought the house, I have had an issue with the lock. At first I thought I had been given the wrong key, but it turns out it is the right key. As I turn the key it gets to a certain point then won't turn any further and won't lock the door.
I thought perhaps it was a faulty lock, so I have purchased a brand new euro lock, and guess what, it still won't lock and engage.
Like I said, the key turns in the lock around 3/4 the way round, but just before it feels like the lock will engage, it just stops and won't turn any further.
Any tips/advise would be gratefully received before I have to call the locksmith out.
Thank you.