Sterling 10 alarm help!

[Dibdoo]

Hi all,

I have attempted to move the keypad for the alarm slightly higher due to having new furniture.

Prior to disconnected I entered the engineering code.

Now upon reconnecting the keypad, it is displaying a flashing exclamation mark !, the keypad also is beeping intermittently and also internal sounder is bleeping. I am unable to enter any codes. I have tried both engineering code and the alarm code.

I have checked the fuses and all are working.

Any help would be appreciated.

Dibdoo

 

[secureiam]

you reconnected it correctly?
and closed the unit up correctly?

 

[Dibdoo]

Yes all connected and closed correctly.

The tone coming from the key pad is the same as when there is a power cut, and in this case I press the function key to silence it.

Thank you

 

[secureiam]

how did you check the fuse/s?
how old is your battery?

Do you have a multi meter?

 

[sparkymarka]

Fully down power for 30secs and repower , the sterling 10 is a bit of an odd ball it keeps some of the programming in the keypad
Press function button

 

[Dibdoo]

how did you check the fuse/s?
how old is your battery?

Do you have a multi meter?

The fuses have each been removed and tested with electrical testers.

I am not sure on the age of the battery. We moved in two years ago and the alarm was installed in 2009, so possibly still the original. I assume it is still working as when I remove the main fuse the keypad is still working.

 

[secureiam]

I would go with Mark on this he knows the gear better than I.