Strange message - help please

JBR

Joined
9 Jan 2007
Messages
9,329
Reaction score
1,772
Location
Cheshire
Country
United Kingdom
I receive this message every few days:

“!The instruction at 0x00007FFD215DDBE0 referenced memory at
0x0000000000000000. The memory could not be read.
Click on OK to terminate the program”

(Spider Solitaire running
Microsoft Edge running)

and I have no idea what it means. I click ‘OK’ as it says, but neither of the running programmes closes, so it must be referring to something else that I am unaware of.
There seems to be no other problem arising as a consequence.
Does anyone have any idea what it is referring to and why it keeps appearing?
 
Sponsored Links
This used to cause blue screen crashes. Seems app doesn't like either browser or OS. Poorly coded app IMO.
 
Sponsored Links
This used to cause blue screen crashes. Seems app doesn't like either browser or OS. Poorly coded app IMO.
Thanks.
Only Edge and Spider Solitaire were running at the time, although other things would have been running in the background.
 
Might be that the memory needs reseating.
Thanks, but I can't open the laptop whilst it's still under warranty. In any case, the message doesn't seem to cause any problems and only happens occasionally. I can live with it.
 
Back
Top