Stuck bedroom window

Joined
28 Oct 2013
Messages
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Location
Lancashire
Country
United Kingdom
Hi all,

I have a upvc window in the house which is stuck shut. I have taken the handle off and the spindle is engaged, but it seems that it is not releasing the dead bolt from the frame.

I had a look on YouTube and it suggests using a Allen key to push the bolt free but no success to date.

Any one else managed to free a window stuck closed and what did you use?
 
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This is the window in question
 

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