I agree with you to a cetain extent namsag, but there are limits. Lets face, 13 SERVICES a day is next to impossible to do properly.
BG performance checks maybe.
BG performance checks maybe.
subcontracting for bg
- Thread starter sooey
- Start date
J
joop1977
surely you would feel alot more happy in the knowledge that that you stripped down the boiler,gave it a good seeing to,then walked away with a confident smile.........erm......i think im on the wrong site here 
N
namsag
I have done that many 552` from sitting in front of it i can have it completlly stripped down in less than 5 mins . That is everything out and just boiler box and casting left,, what you all don`t know is most BG service work is pre planned and within a few streets of each other in cities or in towns within 5 minute drive.. You would love to have work organised like this.
I never used a telegan on bg services just complete strip down and service.. Dan you have only been in the job about 9 years still a pup. How many jobs have you done in this time .. Bg guys are quick because the work is repetitive.
And although not as good as it was in the past you have 30 guys discussing faults they have found and fu#ked up on how many of you have that... When they get jobs on certain estates they walk in with the required part because of symptons given on lap top job description.
No heat but hot water or no hot water but heat n afully pumped system its a valve motor. 10 min job. basic example but there is loads of them.
I never used a telegan on bg services just complete strip down and service.. Dan you have only been in the job about 9 years still a pup. How many jobs have you done in this time .. Bg guys are quick because the work is repetitive.
And although not as good as it was in the past you have 30 guys discussing faults they have found and fu#ked up on how many of you have that... When they get jobs on certain estates they walk in with the required part because of symptons given on lap top job description.
No heat but hot water or no hot water but heat n afully pumped system its a valve motor. 10 min job. basic example but there is loads of them.
True for the old timers I agree, not so for the subbies. I appreciate that the servicing work is scheduled and that can boost productivity no end.
Small traders like myself have the banter from the merchants to exchange questions, queries advice - its suprising how much you can pick up.
I accept that there are probably more "good jobs" done by BG guys than bad; but its the BG ethic that gets me. Performance targets are seldom any good for both employee's well being and customer service. It hasn't done the public sector much good has it?
A pup I definately am - but a bloody big one
- and I learn every day - just like everyone else; and while I am not accusing you of doing it, I don't appreciate being patronised on account of my age; and it is 8 years this August by the way - 5 of them running a successful business and the first three being self employed.
Certain boilers - espeically the core ones that we fit - I can get down to the chassis in a pretty quick time; and they are more complicated than a 552 (although perhaps not as awkward to get down to). Our problem is often the 20 minutes you spend dismantling and reassembling the s0dding cupboard they constructed over the boiler
.
To conclude my ramble:
The good BG guys are great; probably guys that can't be doing with the admin required to run a legit business now. The rest are mainly t0ssers that can bearly tie their shoe laces.
Harsh? possibly. Fair? Ask the poor customer that spends weeks waiting for one of the good ones to turn up.
Small traders like myself have the banter from the merchants to exchange questions, queries advice - its suprising how much you can pick up.
I accept that there are probably more "good jobs" done by BG guys than bad; but its the BG ethic that gets me. Performance targets are seldom any good for both employee's well being and customer service. It hasn't done the public sector much good has it?
A pup I definately am - but a bloody big one
- and I learn every day - just like everyone else; and while I am not accusing you of doing it, I don't appreciate being patronised on account of my age; and it is 8 years this August by the way - 5 of them running a successful business and the first three being self employed.Certain boilers - espeically the core ones that we fit - I can get down to the chassis in a pretty quick time; and they are more complicated than a 552 (although perhaps not as awkward to get down to). Our problem is often the 20 minutes you spend dismantling and reassembling the s0dding cupboard they constructed over the boiler
.To conclude my ramble:
The good BG guys are great; probably guys that can't be doing with the admin required to run a legit business now. The rest are mainly t0ssers that can bearly tie their shoe laces.
Harsh? possibly. Fair? Ask the poor customer that spends weeks waiting for one of the good ones to turn up.
Namsag, earlier this week repaired a Flowmatic that had NO spring 0555. Also O ring on the bypass valve was missing.
Can you hazard a guess what the outcome would have been if the burner has fired? Incidently the PRV was dripping as well.
I forgot to mention, it was on BG breakdown cover.
Can you hazard a guess what the outcome would have been if the burner has fired? Incidently the PRV was dripping as well.
I forgot to mention, it was on BG breakdown cover.
Namsag - 552 (I think) heat reflective crinkly foil stuck inside the wooden front, peels off. Any idea if it's available in a sheet or summat?
Repetitive servicing I can accept is quick. Intermittent breakdowns are a different kettle of worms though - unless you throw parts at it.
MV motor is only 10 mins if you can reach the ruddy thing. My pump is behind my HW cylinder..
Last TC I did had to have the screws drilled out of the front plate. One I know will have to be drained, because there's a water pipe across the front.. etc.
Repetitive servicing I can accept is quick. Intermittent breakdowns are a different kettle of worms though - unless you throw parts at it.
MV motor is only 10 mins if you can reach the ruddy thing. My pump is behind my HW cylinder..
Last TC I did had to have the screws drilled out of the front plate. One I know will have to be drained, because there's a water pipe across the front.. etc.
Kingfisher CF we ripped out this week had not been serviced - ever. Pump was right infront of the burner plate - it had never been removed.
It had a few years under BG.
I must confess that I expected it to be in a worse condition than it was though.
Microbore system too:
that's one system that won't be taken over 0.5 bar
Damn ner shlt meself when I was filling.
It had a few years under BG.
I must confess that I expected it to be in a worse condition than it was though.
Microbore system too:
that's one system that won't be taken over 0.5 bar
Damn ner shlt meself when I was filling.
N
namsag
Dan yeah 5 years running a company but was this company not given to you already being succsesful, these cupboards you dismantle BG engineers tell customers to strip it out .AND rightly so . SO it will not affect a service time,Also i hope they have purpose provided ventilation and not just a cut out in bottom an top of cupboard.. 552 was used as an example because back boilers take longer to strip down than most normal boilers.. some of latest condensing can be a pain admitted
ChrisR have not got a clue available from BAXI but if it is BG should be able to get it, but as sheet would still be there i would imagine most BG engineers would glue it back in place. Came across many back boilers with pipes across front but by taking heat shield off and sliding front up and out boiler could still be serviced, and most of them where not BG installs
As for BG horror stories yeah i could tell you loads some really stupid some just genuine mistakes, but i could also tell you far worse carried out by CORGI REGISTERED engineers.. Back to back fire in same flue, normal fire fitted as balanced flue, balanced fire flue fitted as a normal fire in chimney, boiler fitted on its side because this is only way it would fit in cupboard, pipes joined with areldite, cooker fitted on garden hose and jubilee clips(its rubber and so is cooker hose~).. Pipes joined with soap as a sealant/ insulation tape also, and some a lot more scary than this
Yes bg drop ****** but they do over 5 million jobs a year and at present they have a relatively
in experineced work force, but the training they get and information available to them is far superior to anything any of yo will get. It all depends wether they absorb it and put it to use.
Drunken rant over
EDIT
CHRISR had a look for you part numbers for crinkly stuff is on www.partsarena.com/baxi Go into firefronts and which ever one you are after will be there
ChrisR have not got a clue available from BAXI but if it is BG should be able to get it, but as sheet would still be there i would imagine most BG engineers would glue it back in place. Came across many back boilers with pipes across front but by taking heat shield off and sliding front up and out boiler could still be serviced, and most of them where not BG installs
As for BG horror stories yeah i could tell you loads some really stupid some just genuine mistakes, but i could also tell you far worse carried out by CORGI REGISTERED engineers.. Back to back fire in same flue, normal fire fitted as balanced flue, balanced fire flue fitted as a normal fire in chimney, boiler fitted on its side because this is only way it would fit in cupboard, pipes joined with areldite, cooker fitted on garden hose and jubilee clips(its rubber and so is cooker hose~).. Pipes joined with soap as a sealant/ insulation tape also, and some a lot more scary than this
Yes bg drop ****** but they do over 5 million jobs a year and at present they have a relatively
in experineced work force, but the training they get and information available to them is far superior to anything any of yo will get. It all depends wether they absorb it and put it to use.
Drunken rant over
EDIT
CHRISR had a look for you part numbers for crinkly stuff is on www.partsarena.com/baxi Go into firefronts and which ever one you are after will be there
N
namsag
DP you say how can anyone do a dozen job a day. Schemes like castlemilk easterhouse etc. with 8 houses to a close , pre planned work with people in. and even if its` split between a few closes it would still be a piece of pi#s. As you should know. Even i bearsden , kingspark, clarkston etc this would still be eaily achieved
A close is a tenament building ( 6 to 8 houses in one builing() for our southern friends.
To inform you all how BG plan there services. A computer gets a post code (and adjecent ones depending on size) put into it .It then recognises every property it has on contract in that area and automatically dials the phone number,cutting of when it recognises a answer machine. On a customer answering a call operator then tells them we will be there tuesday or whatever day when it has enough work for Xamount of engineers for that day computer disengages.. THIS HAS A 90% access rate on the day the engineer tuns up.... Minimal travel within streets if not doors of each other.. 10 jobs in 8 hours quite easy
A close is a tenament building ( 6 to 8 houses in one builing() for our southern friends.
To inform you all how BG plan there services. A computer gets a post code (and adjecent ones depending on size) put into it .It then recognises every property it has on contract in that area and automatically dials the phone number,cutting of when it recognises a answer machine. On a customer answering a call operator then tells them we will be there tuesday or whatever day when it has enough work for Xamount of engineers for that day computer disengages.. THIS HAS A 90% access rate on the day the engineer tuns up.... Minimal travel within streets if not doors of each other.. 10 jobs in 8 hours quite easy
No sign of the crinkly stuff nam.
I mean the firefronts which were made of stuff like thin contiboard, teak veneered chipboard or something. Knob on the rhs near the top, not ON the top. Don't know what the fronts were called but I thought the boilers were 552's.
The crinkly stuff I mean is like thick aluminium foil with like a diamond pattern about 1/8th thick. I do a few of them where it has curled up, gone thin and dropped off. Couldn't really use contact cement on it anyway!
I mean the firefronts which were made of stuff like thin contiboard, teak veneered chipboard or something. Knob on the rhs near the top, not ON the top. Don't know what the fronts were called but I thought the boilers were 552's.
The crinkly stuff I mean is like thick aluminium foil with like a diamond pattern about 1/8th thick. I do a few of them where it has curled up, gone thin and dropped off. Couldn't really use contact cement on it anyway!
N
namsag
chris your not on about the old 572`s are you, 5 radiants and bevel gears on the tap. Or the not quite so old 675`s that had red and white push button gas valves on the boiler and a pilot on the fire
A few of the fire fronts mention heat shields for sides and tops but i don`t think this is what you after..Its time like this you miss the BG laptop with exploded diagrams numbered and arrowed parts so you can see if what they call it matches what your after
A few of the fire fronts mention heat shields for sides and tops but i don`t think this is what you after..Its time like this you miss the BG laptop with exploded diagrams numbered and arrowed parts so you can see if what they call it matches what your after
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