I know this probably gets asked a lot and I swear I've tried to Google it, but does anyone know how to get the tap heads off so I can fix the dripping please?
Sorry ,got that wrong !! Didn't realise it was a shroud.
You need to unscrew the chrome bezel that surrounds the white cap. There should then be a screw below that you remove. The cross head will then pull up and off. Then unscrew the gland nut ( hexagonal head) ,and remove it. You can then remove the shroud and expose the valve.
Though, HOW do I do that? I can't get enough purchase on it using my hands, would I use a grip wrench type thing with something under it to stop it from scratching the chrome? This kind of thing
Try pouring boiling hot water over it ,the expansion may loosen it up, protect the basin ,with a soaked wet towel, from the boiling water.
Pump pliers would be preferred ,with cloth protection. The type in your pic would do if jaws open wide enough.
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