My parents have just had there old landline disconnected and a fibre connection made to the telephone pole instead. All is working except their new Panasonic dect cordless phone kx-tgu43eb won't work when connected directly into the sky router. Keeps showing check phone line. I've tried connecting an old BT phone to the router and that's getting a dialing tone and I can make calls. Any ideas why the Panasonic isn't working?
