Texecom Elite 64 sounder no sound

4 Aug 2023
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United Kingdom
Hi all
I need some help....
I have installed a Texecom Premier Elite 64 all wireless and when the alarm trips the sounder outside doesn't make any noise only the keypad makes the sound.
Can anyone help with the keypresses required to access the settings to change this or could the sounder box be faulty?
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What does it say in the log, it can be many things so the event log will tell us what is going on.

I am guessing the outside bell hasn’t activated because of the sequence of events.

However there could be other reasons.

You can do a bell test from engineering utilities bell test to confirm the bell is working
I will have a look over the weekend and come back to you on that, thanks for your help
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how was the alarm triggered? (Event log if unsure will tell you from setting to alarm condition with zones activated)

it’s likely if the entry was started that the alarm didn’t go off externally, this can be changed by adjusting the appropriate timer.

the Bell test will tell you that the panel and bell are communicating.

there are other causes of bell not firing but the event log helps identify the most likely.

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