The gas industry

One of the the things I do is repair security systems - I would NEVER charge for a job I couldn't fix. If it is obsolete or beyond economic repair then I give them a price for a new panel. It becomes a quote rather than a job. Why doesn't the gas fitter do the same?

same here! think you need to change who you use, as many of us are actually decent guys!

i'm going to a customer tomorrow who rang me about a worry she has on work done by us previously, again it will be a free of charge call, if a mistake has been made then it will be corrected at our cost (plus the engineer will get a FOC kick up the backside from me!!)
 

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