The other day I had flushed the toilet and my partner noticed water coming from the outside pipe (the u bend waste pipe on outside wall coming from the loo). On closer inspection it looks like someone has drilled a 5mm hole and thats where the waste water is fountaining out from!! Should the pipe have the hole?? Because since we noticed the fountain of waste that flows in front of our window , the toilet bowl now doesnt empty when flushed! My fella rang me up hysterical cos he couldnt get rid of his turds! I spent 2 hours fishing plunging and emptying the crap! then tried the drain unblocking springy rod thing 5 times to see if there was a blockage but felt no resistance. and have used one shot drain unbock liquid from b&q. still our toilet will not empty when flushed. someone help please...................