Trade Windows supplier

[frank999]

Hi,

I am a property developer who is looking for a window company to supply me CE uPVC marked windows, we install and self certify.

I have found various online companies - all offering online ordering (apart from more complex items like Bays) - but it appears they are just agents for much larger operations - these 'face' companies that I have dealt with so far seem to lack the level of technical expertise, which is reflected in their dealings with us - its very frustrating, quite often the sales people are also the warehouse people - so their time is stretched, email questions are left unanswered or answered incorrectly - not a very good way to run a business.

We have so far managed to find Masco, who make the Duraflex profile, and also own Griffin windows who fabricate, but again Masco seem to want to push us off to '7 Day Windows' - what they claim as a 'depot', - are there any profile manufacturers with a fabrication arm, that has economies of scale, adn have a 'competent and dedicated' sales force out there willing to deal with a builder/property developer such as ourselves.

Thanks

 

[DHFrames]

What are the technical questions you need answering?
Where are you based?
You'll find many supply only branches only have office staff capable of processing a window/door order as they don't have the knowledge (Eurocell for example)
Try asking a small local company

 

[frank999]

You'll find many supply only branches only have office staff capable of processing a window/door order as they don't have the knowledge (Eurocell for example)

Your spot on - one supplier who was reselling Masco's offering online, turned out - after probing him with simple questions on the components for a bay, didn't have a clue - I knew more than him about the product he was selling.
The other Masco outlet just couldn't price up the job properly, and when I submitted some revised CADs for a small change to 2 of the windows, they applied the change to the wrong window, despite me giving the windows clear names !
Frustrating, maybe fabricating our own windows would easier LOL !!:

Some have suggested sourcing from the EU - I am sure German suppliers would do a better job...

We are in N London

 

[DHFrames]

Try Euroglaze NW2

 

[frank999]

OK Thanks

 

[God]

Send me a frame to price. We do not manufacture but supply to trade and retail. We supply kommerling and rehau. Residence 9, synseal roofs, atlas roofs, aluk and smart aluminium and can do some schuco products.

 

[frank999]

We've gone with '7 day' - after more chasing - which I shouldn't have to do - not a good sign, but I am pressed for time.

Tried your website for you to quote on, but got 'Server not Found' ...

 

[God]

I know the Gilham glass site is being redone but the www.maidstonetradewindows.co.uk should be up