We have booked a All Inclusive holiday to Turkey travelling on Mon 26 Aug.
2 adults and 2 children and quite looking forward to it.
It seems that Turkey Visa requirements are that your pasport must be 6 months valid to gain entry. As my partner only has 3 months and we have just found out about this rule we are in a bit of a pickle.
We cannot fast track a passport renewal in time and Thomson the agents are saying that it was our responsibility to check entry requirements before booking.
This is a big problem and probably our only hope now is to speak to the Turkish Embassy and see if they can help.
I strongly feel that Thomson have failed in their duty of care to us by not prewarning us of something fundamentally important at the time of booking and I will be seeking redress if this is not sorted.
The layman surely cannot be expected to know what should be an every day thing for a professional travel agent.
Your thoughts please fellas.
2 adults and 2 children and quite looking forward to it.
It seems that Turkey Visa requirements are that your pasport must be 6 months valid to gain entry. As my partner only has 3 months and we have just found out about this rule we are in a bit of a pickle.
We cannot fast track a passport renewal in time and Thomson the agents are saying that it was our responsibility to check entry requirements before booking.
This is a big problem and probably our only hope now is to speak to the Turkish Embassy and see if they can help.
I strongly feel that Thomson have failed in their duty of care to us by not prewarning us of something fundamentally important at the time of booking and I will be seeking redress if this is not sorted.
The layman surely cannot be expected to know what should be an every day thing for a professional travel agent.
Your thoughts please fellas.