Trouble with immersion heater (water not heating)

[nine]

Hello

I am hoping for some help as I am a complete novice to electrical problems and I have a problem with my immersion heater.

Firstly some details: The water heater is a Dimplex SCX, with a capacity of 130 litres. It has two heating elements and was running using a timer (with a booster button on it too) which stopped working and the water stopped heating.

I changed the fuses (there were two switches for it) and the timer started working but the water wasn't heating.

I called someone in and twice they changed the timer and both times it blew out (after a day) and the third time he installed a socket and plugged in a manual timer type thing (sorry for the poor description), and also he combined the two element switches in to one plug which plugs into this timer (phew!). Now the plug is getting hot and I have switched it off in case it blows out too.

Also after this I noticed some leaking of the pipes (this could be unrelated) however, could someone give some advice on what to do

Any help is appreciated and many thanks in advance either way

Nasir

 

[EFLImpudence]

Do you mean he put both cables into one plug?

 

[HERTS P&D]

New immersion elements are needed

Andy

 

[Scoby_Beasley]

I called someone in and twice they changed the timer and both times it blew out (after a day) and the third time he installed a socket and plugged in a manual timer type thing (sorry for the poor description), and also he combined the two element switches in to one plug which plugs into this timer (phew!). Now the plug is getting hot and I have switched it off in case it blows out too.
Nasir

Do you mean he put both cables into one plug?

Bloody Hell! When you want a plumber you can't find one!!!! When you don't.....

 

[nine]

hi Eflimpudence

yes sorry I meant into one plug


Hi Andy

he changed one of the elements


thanks!

 

[RF Lighting]

I don't fully understand what you've been left with.

Have you now got two single sockets with a heater plugged into each?

Any chance you could upload a photo of what you have in place?

 

[ban-all-sheds]

I called someone in and twice they changed the timer

Why wasn't checking the elements one of the first things they did?

 

[xr4x4]

Putting 3kw immersion heater on a 13amp plug isn't exactly the done thing, especially as its sounds like its used all the time.

 

[hazetimesfive]

two in one plug....

jebus

 

[pjcomp]

Message to OP - as you've probably gathered your "someone" who came to help has shafted you with his ignorance. You'll get away with an immersion heater through a 13A plug, at least in the short term, if there's only ONE wired in. Also, in a two-heater immersion tank that's giving you problems like this, you only need one of the heaters connected, the bottom one. Suggest you find a new "someone" who is a provable electrician to sort you out.

PJ

 

[Scoby_Beasley]

Message to OP - as you've probably gathered your "someone" who came to help has shafted you with his ignorance.

Get pictures of his work, take them to trading standards, assuming you responded to an advert somewhere.

Suggest you find a new "someone" who is a provable electrician to sort you out.

PJ

Hopefully a recommendation from a friend / neighbour.