Unusal nut on basin tap

[Robert Taylor]

Hi, attached picture of our basin tap (hot tap). The tap is loose, when attempting to remove the cap, it has a unusal shape nut. How would you remove this? Would you use a hex socket driver? The nut is about 7mm diameter. I tried a pliers but it does not fit the small area around the tap head and just spins on the nut (even a small pliers).

Thanks.

 

[muggles]

That's not a nut. There was a screw running down the middle of that and someone has sheared the head off it. New tap time I'm afraid

 

[Robert Taylor]

Hi, thanks for the reply. The mixer tap was brand new only 2 years old. We brought it from Victoria Plumbing and the guy who installed it, we were there watching. No one removed any screw. The tap is Hudson Reed Tec Lever Basin Mixer Tap - TEL315. Could it be thats how they make the taps?

 

[denso13]

Could it be thats how they make the taps?

Does the lever on the handle unscrew at all? Just in case there is a hidden fixing/grub screw.

 

[Madrab]

A quick call to H&R will give you the info you need I'm sure, their support is usually pretty good.

 

[DanMartin70]

Same problem. Thanks for putting on forum. I’m after the same answer!

 

[Robert Taylor]

I spoke to HR Technical, he advised that the tap heads can be pulled out and it does not have a screw. The ring nut under cap is just for design purposes. The tap head does not pull it. When I looked at it again, I twisted the central area under the tap head (cold tap - anticlockwise - opens), it spins out from the central base of the monobloc. You now have access to everything (cartridge etc.). In my case it looks like two black coloured discs (like a thickened ring) is split. I'm not sure what they are. Its not a washer. The discs are about 8mm thick and looks like ceramic - snapped off.