Urgent - Broken toilet

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Hi,

The plastic rod has snapped and now I'm stuck with propping it up with a screwdriver to stop it filling up.

20250801_212618.jpg


Can someone please tell me exactly what I need to purchase to fix it? I'm near a Screwfix.

Thanks very much and hope you can help.
 
The plastic rod has snapped and now I'm stuck with propping it up with a screwdriver to stop it filling up.

If by 'the plastic rod', you mean the plastic bolt, to set the water-level....

Could you just buy a brass bolt (so no rust), to replace it. Isolate the water, first, before removing the bolt and nut as a sample.
 
If you purchase the same filler assembly it’s a simple job to swop over the arm for the new one , less to dismantle than complete replacement .
 
this reminds me, I repaired ours years ago, (10 to 15 years ago) It was a very temporary fix until I could get a new one, cable ties, hot melt glue, plastic bottle, and a thin metal bar. Its worked so well I never got round to buying or fitting a new one
xCisternRepair02.jpg
xCisternRepair01.jpg
 
Apologies, I'm so dumb.

It has not broken.

Because it was constantly dripping I was playing about with the arm when I thought it had snapped, but I had inadvertantly moved the arm forward. I can see how it works now.

So the issue is, now that I have readjusted the arm, it still drips albeit slowly but enough for the water company to email me to say they've noticed a high usage.

I get the feeling that something has worn inside but don't know how to fix it.
 
Apologies, I'm so dumb.

It has not broken.

Because it was constantly dripping I was playing about with the arm when I thought it had snapped, but I had inadvertantly moved the arm forward. I can see how it works now.

So the issue is, now that I have readjusted the arm, it still drips albeit slowly but enough for the water company to email me to say they've noticed a high usage.

I get the feeling that something has worn inside but don't know how to fix it.
does it stop fully when you jam it up with the screw driver ?
 
Yes, if I either pull it up hard enough with my hand or screwdriver.
 
and is that nut as far to the right as you can get it ?

if so, anyway to get the blue float lower into the water - or tie a small plastic bottle underneath it?
 
I can move the threaded nylon bolt further to the right but I think it shuts off the water too quickly where it just trickles for a looong time which I'd imagine is annoying when you're sleeping in the next room. That said I haven't waited to see if it actually and finally stops, but it doesn't seem normal.

Is it possible that the unit inside has just worn? It's my brother's flat and he's in a Housing Association, do you think it's the landlord's responsibilty to fix it? It would've been mine had I broken it!
 
The easiest way to fix this is just to fit a new inlet valve assembly - they're very cheap. It's really not worth the bother trying to replace internal parts - even if you can get them.
But as you say, it's really the housing association's job to do this, but if that's true, why is the water company emailing you to advise you of higher than normal water usage?
 
But as you say, it's really the housing association's job to do this, but if that's true, why is the water company emailing you to advise you of higher than normal water usage?
If they’re metered then the bill will be in their name. Surely you don’t expect the housing association to pay for their water usage?
 

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