V quick question for any plumbers/DIYers pls :-)

[Whitling2k]

Does brand-spanking new, unused, unopened factory sealed etc Sentinel x800 have a small hole in the cap - that also goes through the seal - as per the attached pictures?

Would anyone be so kind as to post a photo of the top of their bottles if it's convenient to do so?

Thanks very much,

whitling2k

Picture Title

• Whitling2k
• 16 Oct 2014
• 1

Picture Title

• Whitling2k
• 16 Oct 2014
• 1

 

[45yearsagasman]

As far as I know, no Sentinel products have such a hole. I bought some x100 today and that was securely sealed. You may have done my friend. Was is sold at a bargain price? Usually £17--20.

 

[Whitling2k]

yeah - I'm 99% confident that I've been done - I'm trying to sort that 1% "it's for expansion" thought before I lay the law on Ebay!

 

[PotatoHead]

I bought some biocide stuff (X700) and it came with the same cap with a hole- it managed to leak slightly in transit. This was from a reputable merchant so it should be legit.

 

[Agile]

So with the hole how was it delivered without leaking?

Seems to me the inside has been sucked out and replaced with water.

If you pour some into a glass the correct stuff is pretty thick and as dark as very weak tea!

Its not even a neat machine made hole in the centre!

Tony

 

[Whitling2k]

Cheers guys,

Thing is - even if the holes are legit, the stuff inside is not going to help clean my system - it's orange with a slightly oily consistency; but what really roused my suspicions were the lumps, they look like coagulated chunks of sawdust.

What I'm trying to ascertain - have I been defrauded - i.e. the stuff replaced - or have I been sold old stock that's gone off.

If the former - I'll not be sending it back, but the latter - I'll sent it back.

The hole in the cap is maybe 1-2mm, but the hole in the actual seal is much much smaller - like the cap has been drilled and the seal has been syringed - it really is a pin-prick (a bit like the guy that sold it )

From what I'm seeing on the internet it's the latter - I bet it's a pressure release type thing - the stuff's not fit for use either way so definitely wanting my money back!

thanks for all your help,

whitling2k

 

[DeletedUser]

Had a few like that from PTS,i even showed the rep from sentinel.He said it was a bad batch so I got them exchanged.

 

[Whitling2k]

well what do you know - the hole is supposed to be in there! I emailed Sentinel - they confirmed it..

But they also confirmed that sentinel x800 is not lumpy and orange... so I'll definitely pursue my money back, but probably not make a huge song and dance about it.