Water leak at a pipe or connector in the water meter box on

4 Mar 2012
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United Kingdom
Sorry if this is too long a post; I've been told that there are both professional
plumbers and advanced do it yourselfers who particiapate in the forums and they expect the information to be
as complete as possible, especially from those not experienced in plumbing like myself.
So thats why its longer than it probably should be, since I don't know how little or how much info to



I have a water leak in a pipe or connector at or near the water meter at the street, probably on my side.
I want to provide some info and photos/videos and ask your opinions and advice before I start
calling companies to repair it, to see:

a. if its something that might be fixed at the site of the leak without needing to do a complete replacement of the
entire line from meter to house, with assumption here that its older galvanized pipe -

(I don't want to do a complete replacement for financial reasons and that
there will be no value add to house by doing it if not have to, and in addition, it would mean needing to dig
up or go under a curving driveway that is completely in the path of the water line from street to house)

b. if it just might be at a place that is responsibility of the water department.

c. if it can't be fixed at the spot of the leak and does need complete replacement, suggestions on how to
approach doing that and asking the right questions to the plumbers.

d. what the piece of pipe or connector where the leak is, is called.


Please refer to the pictures and videos I posted at the picasaweb photo sharing site:


At the site, you can do the following:

a. click on name of this album "water meter leak" and are taken to that page with the photos/videos.

b. click on each photo to view or you can do a slideshow and within it, can set
delay time or stop/start as needed.

c. The last 2 thumbnails on that page of pictures, the ones with black borders, are videos.
Click on each one and a video viewer comes up - you can change speed and do full
screen viewing as needed.

d. In the 2 videos, about halfway thru, it starts to look blurred; this is just me
turning around and taking the box from the opposite side, in a few seconds the video will show
this view also.

e. I took from several views and zooms, also took videos to show I hope the flow of
the leaking water.

f. The parts that show the water meter street side are just for your reference in context
of the entire meter box.



1. There is a leak that seems to be only at or near the water meter, on my side. The water meter is attached to a pipe that goes a few inches and then there seems to be
a raised area (don't know if this is a compression fitting or some other kind of connection or just part of the same pipe)

This continues under the edge of the meter box, and I guess either it connects to the first of the
pipes that eventually go to the house, or that its part of the first of the pipes that go to the house.

a. I can see the water coming into and filling up the water meter box from under the edge of the meter box,
where this piece of pipe goes under that edge towards the house. (see photos/videos)

b. My friend who knows just a bit about plumbing, felt this piece of pipe as it goes under the edge of the wall of the
meter box towards the house and said he felt the leak there, and for me not to touch that area
at all, for fear of making it worse or crumbing completely. And suggested to contact the forum.

c. I bailed the water out of the meter box in order to take the pictures.
(videos show a bit the flow of the leak coming into the meter box)

2. In the pictures, its that part right under the edge of the meter box, on my side, where
the pipe disappears from view, that seems to be where the leak is coming from, but I don't
know completely if that part or piece is the only problem or how far up that piece the problem extends.

3. The water pressure and flow into house is still ok, though for sure the water
usage has increased a lot due to this leak.

4. I realize the leak might be perhaps also further up towards the house, since
there is a slight slope from the house down the driveway to the meter box,
but the only soggy or even damp area I see is a soggy one about in a 2 foot square at and near the meter
box, which makes sense since the water is filling up the meter box as well .

5. The leak seems to be on my side, although its not completely clear yet, that is,

a. water department says its responsibilites are:
- the connection to the water supply main at the street
- the service line from the main to the inlet side shut off valve (curb stop or angle stop).
- the water meter, water meter box and the outlet side coupling.

---> I don't know if the outlet side coupling (see pictures) is where the leak is or
if its further on towards my side.

b. I have not had them out yet as afraid that even turning off the valve at the meter might put
pressure on the leaky area and push it over.

And also afraid they might view the soggy area as a leak in which they will want/need to
turn off the water anyway, though on phone they say they won't do this.

6. I don't know if a car or truck going over the meter box cover might have borne down into
the box and pushed the concrete edge of the box against the pipe, since leak appears to be right where the edge of
the concrete box is and perhaps that edge was pushed against the pipe, or
perhaps its just corroded there and not crushed and its just conincidence related to trucks going over the

That is, with a curved sidewalk that makes it easy for a vehicle to come up on the curb, and with
the box right at and alongside the rather narrow driveway,
and lots of trucks doing work on other houses from time to time, that I have seen them
pull into my driveway or back up into the driveway, as part of turning around, and going
over the meter box cover.

7. The driveway curves around - it starts straight from street then curves to the left to the
garage that is on the side -- thus after about 20 feet of dirt going from meter box towards the house,
there about 25 feet of driveway between the meter and the house,
thus any fix would need to either dig up the driveway or go under it.

8. For now water the pressure and flow in house is ok;
of course the leak itself is getting expensive but am trying to learn
as much as I can quickly about the next steps and its stressful to say the least.

9. We are older and my wife has medical problems, and I have been laid off for
quite a while and thus very low savings. Am explaining this just in context that
if the fix for this involves needing to replace all pipe, it will be very difficult.

And since the house will be torn down and replaced after us, there is no value added to the house
for doing a complete repiping/replacing of all pipe from the meter to the house, if it can be fixed
in another way.

10. I am guessing the pipe is galvanized, and am guessing its old, though still don't know if
the leak is from just the age of it or being so close to water meter
connection or if when some big trucks have gone over it as they turned around
in my narrow driveway with the meter right next to the driveway edge, if they pressed down on the
meter and the box moved onto the pipe.

But I don't know for sure if it is galvanized, since can only see in the meter box itself - see the pictures
and videos.

House itself is from the 1950s, but don't know if any replacement was ever done of pipe to house.

Am hoping here to see if there is a clue in the photos that might indicate the rest of the pipe
is galvanized or not. The house was built in the 1950s. I don't know if the pipes to house were ever

11. I have some questions to ask for your comments or advice on below, based on the info in this section and
the pictures/videos.



1. From the photos, what is the piece of pipe called that goes under the water meter box wall on my side --

is it part of the piece that connects to the meter itself


is it some separate coupling or other kind of connector that connects to piece that goes
into the meter ?


is it the beginning of some long run of pipe towards the house ?

That is, in the pictures, I see the meter on my side is connected to a piece, and then after an inch or two,
it seems like there is a raised area that has brown rust on it, and it seems
this part goes further on, right under the meter box edge where it disappears.

Thats supposedly where the leak is and thats the part am trying to find out what it is.

Or perhaps its all one piece from where it connects to meter and onward under
the meter box towards the house ?

a. Is this visible piece(s) galvanized ?

b. and if so, does it give any clue that the rest of the piping to the house is galvanized) ?

c. Is the connection to meter on my side that is visible in pictures a typical connection ?

2. Assuming the leak is really at the place where it goes under the edge of the meter box --
could the leak be related to what the water department is responsible for ?

a. the water department says its responsibilites are:
- the connection to the water supply main at the street
- the service line from the main to the inlet side shut off valve (curb stop or angle stop).
- the water meter, water meter box and the outlet side coupling.

---> Could the place where the leak appears to be be viewed as part of the outlet side coupling ?

3. Soggy area near meter

The only soggy area I see is one in about a 2 foot square at and near the meter
box, which makes sense since the water is filling up the meter box as well.

I realize the leak might be perhaps also further up towards the house, since
there is a slight slope from the house down the driveway to the meter box.

But am wondering, if this was the case, would there also be some soggy areas
there too ? (where pipes go under driveway starts about 20 feet from meter box)

---> Based on above info, does it seem that the leak is just at that piece of pipe location noted above at
edge of meter box ? (and in pictures)

4. Do the pictures/videos and info above give any clue that a spot fix might be doable ?

if the leak is at/near the piece in the photos that goes under the edge of the meter box)
and assuming the pipe here is galvanized ?

I realize that just in having the pipe and box dug up, that it could move other pipes that might
be on borderline of leaking or breaking. And that in doing this, the costs could mount up; I don't know if
these costs would come close to cost of full replacement from meter to house however ?

And I realize that the pictures/video show a very small part and only up to where it goes under the edge of
the meter box on my side.

5. If a spot fix might be done, and if it is galvanized pipe, can a fix be done right at the part thats
leaking vs needing to cut or unscrew and then replace an entire long length of pipe, that would require
more digging up just to get to ?

And in any case, can there be a problem in digging under the meter box, or taking it out if needed, to do the
repair ? (I don't know if the water department allows this or not)

6. Maybe trucks going over the water meter box cover (which has happenend quite a bit) might have borne down into
the meter box and pushed the concrete edge of the meter box on my side against the pipe where the leak is,
since leak appears to be right where the edge of
the concrete box is and perhaps that edge was pushed against the pipe, or
perhaps its just corroded there and not crushed.

Does it look like that might have happenned from the pictures ?

7. Galvanized pipe repair problems in general

a. is it that with older galvanized pipe, versus copper or pvc, that in touching some piece of it or moving it as part
of digging up some other part of it, that any weaknesses already there would more likely become holes and leaks ?
(thus there could be a domino effect of more problems in doing this ?)

b. For fixing leaks in galvanized pipe, do they need to dig up and take out full lengths of it from one connection to
another versus just fixing at the spot of a leak ?

(I realize that just in finding where some actual leak might be, that digging has to occur)

8. Questions about if need to replace the entire pipe from meter to house vs a repair at the leak itself
(repiping, if thats the correct term for outside work)

I realize from a textbook view, that probably many would say the entire line
should be repiped or replaced in any case, with copper pipe --
but as a low income, older person, laid off, little savings - just can't afford it.

And since the house will not be bought again, but will be torn down and new one
built once we are not there, there is no advantage to outside repiping for adding to its value that way.)

NOTE - the driveway curves around - it starts straight from street then curves to the left to the
garage that is on the side, ie a 90 degree bend -- thus there is 15-25 feet of driveway between the meter and the house,
thus any fix would need to either dig up the driveway or go under it; there is no path between the meter and
the house shut off valve that is not past this driveway.

a. given that the driveway is in the way, what might be the least cost method, ie trenchless vs digging up
ground and large section of driveway ?
(by trenchless, I mean that I read they have tools/machines that can burrow under concrete without needing to
dig it up except for entrance and exit holes)

b. can pvc be used vs copper ?

I still have to find out if its legal here to have pvc used instead
of copper - the city said whatever is legal in the california plumbing code,
and I although I have tried to look it up on web, have had no luck so far. I saw at Home Depot the big
difference in price of pvc and copper.

c. would rerouting the pipe from meter to house be better and less expensive than digging up old pipe and
replacing in that exact line ?

d. I read there also is the kind of repiping where they use epoxy or other sprays to fix existing pipe
and also, some way that they bore the new pipe thru the old pipe, but its not clear yet if local companies do
this kind of work.

e. do they ever route some temporary piping from water main to house shutoff valve while they are doing the work
so one can use water at times during the repiping job, or do people usually need to move out of their homes
for those days or bring in lots of water and portable toilets ?

f. am guessing the cost of the complete replacement would be a lot more than a spot fix,
but I guess if spot fix can't be done and they need to keep digging up pipe to find a stable
place to repair it, and if some of that goes under the driveway, then in effect seems like
a complete replacement would be happening anyway ?

g. I think that for a complete replacement, not sure if for a spot fix, that inspections and permits need to
happen and be paid for and realize that could add a lot to the cost ?

9. What other things should I be considering and asking about related getting this specific leak fixed ?

I'm going a bit crazy with all these new words and vocabulary and the stress
is taking a toll on our health now, due mostly of course to financial
situation if a complete replacement is needed and fear of not having water and needing to quickly decide on what
to do for what to us is a lot of money, even for a repair.

10. Any ideas on the right questions and words to use in talking with the plumbers or repipers so I can ask
the correct questions and use the correct terms when I'm calling to get estimates or when they come out ?
I don't want to sound too dumb about all of this.

11. Also, I am concerned that with whatever repair is made, especially if
its completely replacing all the pipes to the house, that the resulting water pressure to house
might be improved, but perhaps this could damage older pipes in house that might not
be used to having that pressure, and I want to avoid that.

The flow and pressure in house now is just fine.

---> What kind of things should I say to those doing the work to let them know about
this, and what kind of things should they be doing in this case ?

12. About asking the water department to come out and take a look to see if it might be on their side and
just to get their feedback on the situation:

I asked the water department that, if they came out, would they
cut off the water if they saw a leak on my side, since I'd read or heard that they could
and often would cut water off if they saw a leak on my side.

They said that if the leak was very large and might damage property of others, they would
but otherwise not.

They replied that if I was home, and asked them not to turn if off, they would not,
but if not home, they might, but would turn it back on on request.

---> Question - in your experince, do you think they will turn off the water if they see any kind of leak on my
side, since they will see the soggy area and the water filling the meter box ?

---> Question - since it seems the leak is on my side, but very close to and
visible in the water meter box, might I get some helpful feedback on the situation in any case
from who would come out ? That is, might they know about if it looked
fixable to them vs needing a repipe ?

Or if indeed it might be part of their own responsibilities ?

I just don't know if who is sent out are just those that turn water on and off and/or read meters
or those who might know more.

If not, does not seem worth having them come out now since
there could be the risk that they might turn it off until its fixed even though the flow and pressure
to house is ok and I am aware of the leak and additions to the bill.


===> I realize the pictures might not show enough information to know if a spot kind of fix can be
done right there at the edge of the meter box, assuming indeed its really leaking from there.

And realize that once digging might start, that it could reveal or cause further worn out pipe or causing
other pipe to be damaged to the point of leaking just by digging it up.

(vs needing to do a complete repiping from the street to the house and under the driveway which
can't afford)

But in any case, I'd appreciate your feedback to these questions or any other feedback you might have.

===> Please let me know if you need more information; I tried to take a variety of pictures
of angles of both my side and the other side of the meter, plus the videos.

And again, I apologize for the length of this, but felt I should provide you complete information.

Thanks for your help.
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And if he really IS in California - What can us GB plumbers do :?:
OP, don't you realise we are in the UK? Where the Queen lives!

I have not read your posting in full either!

What applies in the UK is probably different from the US.

Call the water co first and depending on what they say call a local US plumber.

You should print this post and show it to a plumber, be a shame to waste the time you spent writing it. M :D

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