Washing machine - cannot access pump :(

[ivrytwr3]

I have a Zanussi zwf 1621w and when it is finished its wash we get 2 x beeps and some of the water isn't drained.



A check of the manual indicates that the pump may be blocked (2 x beep error code).



The manual says in the bottom right corner of the machine, open the service flap, use the emergency drainer to empty the machine - done all that - machine is emptied.



It then says to remove the pump impeller cap in the bottom right of the machine - done that - it then says to pull out the pump itself and remove any blockage - i can't do that!



Like i said i have removed the cap and behind that is the impeller, but i cannot remove it - it won't budge. Any ideas?!



Ta!

 

[foxhole]

This would be better posted in appliances, does the impeller rotate, if it's seized with no sign of blockage then you may need a pump replacement.

 

[ivrytwr3]

sorted - needed brute force to get the thing out. Didn't realise i should be cleaning this on a regular basis.