Washing machine shock absorber

Joined
7 Sep 2006
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London
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United Kingdom
Hi,

Trying to diagnose a Bosch WM that spins with a lot of vibration and noise. I've got the dampers of, and both have a little free play - about 5mm. Is this normal?

Thanks.
 
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Vibration usually down to unstable or uneven floor , machine must be level.
Occasionally concrete block used to maintain stability can fracture and loose a piece which results in vibration.
 

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