Water rising up into shower 1 week after shower drain block "resolved" by recommended company

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I've had issues with water rising up into my shower if water in the kitchen or bathroom sink runs for a few weeks. I had this issue 3 years ago and a plumber got a company to come out with a motorised snake to clear it, solving the issue in about 5 minutes.

Unfortunately I didn't keep the number of that company, but mentioned the issue to another plumber, who recommended a company. 7 days ago, they came out - they didn't seem to have a motorised snake but had some other equipment including something with a hoover attachment (!), dealing only with the pipes etc. by the kitchen sink. Two people showed up, they spent about 20 minutes at my property and seemed pretty keen to get it done ASAP, presumably to go to another appointment, often looking at the time on their phones. I mentioned that dirty water was still rising up a bit in the shower, they ran hot water from the shower and said that it would break down. I ran water for a while from both sinks one at a time - all seemed OK but I wasn't impressed with their apparent keenness to go as soon as they could - it just felt like the problem hadn't been fully solved.

Here I am a week later - whilst water running from the kitchen sink doesn't lead to any issues, I ran water from the bathroom sink for about 30 seconds and it rose up into the shower with a small bit of black gunge. Doing this subsequently led to it not quite rising up into the shower, but being very close to. It's safe to say that this problem is not sorted, right? Or am I expecting too much considering that I'd rarely have water running that long in the bathroom sink...

Just to add that I live on my own and have been very careful about any food going down the kitchen sink particularly since last Monday. Incidentally, I had to pay 100% upfront to secure the booking which I was not happy about - but went along with it what with the company coming recommended...
 
It's safe to say that this problem is not sorted, right? Or am I expecting too much considering that I'd rarely have water running that long in the bathroom sink...

Right! running the water down one drain, should never cause a problem to another one. It could be an inadequate pipe layout, or that they haven't actually cleared the blockage. If there was something amiss with the pipework, they should have been able to advise.

Incidentally, I had to pay 100% upfront to secure the booking which I was not happy about - but went along with it what with the company coming recommended...

Paying up front, is never good. Where did you find these people? Trusted Trader or similar.
 
Right! running the water down one drain, should never cause a problem to another one. It could be an inadequate pipe layout, or that they haven't actually cleared the blockage. If there was something amiss with the pipework, they should have been able to advise.



Paying up front, is never good. Where did you find these people? Trusted Trader or similar.
They were recommended by a plumber I occasionally use.
 
I take it your toilet is working ok, what floor are you on? is anyone else having a problem?

Andy
 
Toilet's fine, I'm on the second floor & nobody else is having a problem.
 
You need a plumber with an electri snake:

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Thanks for the replies so far. I actually tried running cold water from the kitchen sink (was only running hot water before) and after 30 seconds or so, the water rises up into the shower - so that's both sinks leading to this.

After the plumbers left, being slightly dubious, I ran water in both sinks and the water from the shower drain was nearly at the point of rising over.
 
Well I have told you where the blockage is and what tool to clear it. Apart from coming round I can't do anymre. :ROFLMAO: :ROFLMAO:

Andy
 
Yes. Try and get them to return.
But me mindful this is likely to be a recurring problem every so often due to poor waste pipework runs and potentially iron pipework, depending on where and when the work was originally done.
 

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