Whirlpool AWOE 9558 drum problem

[gasmanuk]

I am having prolems with the above washing machine the drum is really noisy so I took the belf of and spun it manually and the drum still made a noise I thought it may be the bearing or the "spider" anyway tried to remove the bearing from the back and i cant so looked to remove drum and found the casing round the drum immpossible to seperate oes anybody have any ideas please

 

[zipper]

I think your model may have a "welded" plastic wash tub which would make changing bearings impossible. If that is the case then the only alternative is to change out the whole wash unit. But to make absolutely certain please post the service number on the door sticker....it should look something similar to this: 859200141010

 

[gasmanuk]

hiya

thanks for your reply. The service number on the door is 8592 979 15000

 

[zipper]

Sorry to be the bearer of bad news...it does have a welded drum
http://www.espares.co.uk/parts?k=480111101425

 

[gasmanuk]

had a feeling you might say that! Might have a look for a new machine instead.

Thanks for your help

 

[gasmanuk]

hi again

just a quick update, I phoned Whirlpool again to tell them that I thought it was unfair to have to pay over £200 for the part when the machine is only just over its 12 months guarentee and the man I spoke to told me that the bearings on my model have a 2 year guarentee!! They are not impressed that we have taken it apart but as I pointed out how were we to find out what the problem was without taking it apart?!

So looks as though we are going to get it repaired for free! Phew!

Thanks again for your help

 

[zipper]

Wow you are lucky In the worst event I suppose they could have invalidated your warranty...Xmas came twice for you then