Wiser 3 / 2-zone system – Zone 2 valve permanently open?

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I’ve replaced an old ESi 3-channel programmer with a Drayton Wiser Kit 3 controlling Zone 1 (downstairs), Zone 2 (upstairs) and hot water.

We moved in a year ago and had already suspected the old system wasn’t zoning correctly — some radiators seemed to come on with the wrong zone and sometimes when hot water was running.

The programmer wiring was transferred like-for-like from ESi to Wiser. At the two old wired room thermostats I bypassed the thermostat switch as instructed by Wiser, joining the live and switched-live (brown to black), as control is now via the wireless thermostats/app.

What I’ve found​


Zone 1 / Channel 1 – downstairs
  • Calls for heat normally.
  • Downstairs radiators get hot.
  • Some upstairs radiators also heated during testing.
  • Motorised valve manual lever has normal spring resistance when closed.

Zone 2 / Channel 2 – upstairs
  • Calling Zone 2 produces no useful heating/boiler response.
  • Upstairs does not heat normally.
  • The motorised valve lever has virtually no resistance and slides freely, suggesting the valve is already open.

Hot water
  • Hot-water valve appears to operate normally.
  • Boiler/cylinder heating operates.
  • But the upstairs radiators also become hot when HW alone is selected.

The suspect Zone 2 valve is an ESi ZV-222/W 2-port motorised valve, connected to the wiring centre by its 5-pin plug/loom.

I haven’t yet removed the actuator to check whether the brass valve spindle moves freely.

The strange part​


With the heating electrics/fuse OFF, the Zone 2 actuator lever regains normal resistance and appears to spring closed.

As soon as power is restored and the system is operated, the Zone 2 lever becomes loose/open again — including when other demands are being used.

So I’m wondering whether the actuator itself is faulty, or whether Zone 2 is receiving an unwanted/permanent live and therefore being held open whenever the system is powered. That would explain why HW circulation also passes through the upstairs radiators.

I’ve attached the original wiring-board diagram. The Zone 2 valve itself connects via the 5-pin plug and isn’t explicitly shown on the drawing.


Can anyone advise where on this wiring board I should test for the Zone 2 motor/opening supply, and what readings I should expect with Zone 2 OFF, Zone 2 ON and HW-only?


Screenshot 2026-09-15 at 20.24.22.png
 

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