Won't show images.

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petewood

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We have 2 computers. One will display images on emails, websites etc, the other just shows a red cross. Why is this?
 
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Could be firewall/privacy/security settings. Can you give more info on the PCs, operating system, how they are connected? Any firewall/security software?
 
The one that works is a dell laptop. The other is an intel 1.8Ghz I think, (it's at work and I'm not). Both have broadband connection, both have xp home, both have norton internet security and antivirus.
 
try disabling Norton Internet Security as a first test. I hate that product. Infests the registry, won't uninstall properly and can lock you down like you wouldn't believe. The Anti-virus side isn't too bad.

I guess you have a router/access point for these machines to both connect to broadband? If so, check the logs for evidence of Smurfing/Spamming. If not, how are you connecting them to the internet?
 
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I disconnected the internet security and it didn't solve the problem. The modem router only shows recent logs but I have had this problem for months.
 
Have you cleared temporary Internet files?

What do the logs say?
 
Also, are you running any kind of web control software such as Surfcontrol, which may block\filter content types or some websites which host files?
 
I have cleared temporary files many times since I had this problem. I am not running any surfcontrol software that I know of. This is what the router logs say, I hope you know how to interpret it!




Sun, 2002-09-08 12:00:13 - Initialize LCP.
Sun, 2002-09-08 12:00:13 - LCP is allowed to come up.
Sun, 2002-09-08 12:00:18 - PAP authentication success
Sun, 2002-09-08 12:04:41 - Send out NTP request to time-g.netgear.com
Sat, 2005-03-05 13:07:21 - Receive NTP Reply from time-g.netgear.com
Sat, 2005-03-05 13:02:40 - Router start up
Sat, 2005-03-05 13:39:58 - TCP Packet - Source:80.43.175.44,3552 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 13:39:58 - TCP Packet - Source:80.43.175.44,3560 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 13:39:58 - TCP Packet - Source:80.43.175.44,3540 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 13:39:58 - TCP Packet - Source:80.43.175.44,3542 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 13:39:58 - TCP Packet - Source:80.43.175.44,3543 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 13:39:58 - TCP Packet - Source:80.43.175.44,3547 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 13:40:01 - TCP Packet - Source:80.43.175.44,3560 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 14:25:11 - TCP Packet - Source:80.143.59.55,2477 Destination:80.45.181.109,1025 - [DOS]
Sat, 2005-03-05 14:25:11 - TCP Packet - Source:80.143.59.55,2483 Destination:80.45.181.109,6129 - [DOS]
Sat, 2005-03-05 14:43:17 - TCP Packet - Source:82.224.108.12,3283 Destination:80.45.181.109,6588 - [DOS]
Sat, 2005-03-05 19:29:24 - TCP Packet - Source:80.45.181.28,4816 Destination:80.45.181.109,1025 - [DOS]
Sat, 2005-03-05 19:29:24 - TCP Packet - Source:80.45.181.28,4815 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 19:29:25 - TCP Packet - Source:80.45.181.28,4820 Destination:80.45.181.109,1433 - [DOS]
Sat, 2005-03-05 19:29:25 - TCP Packet - Source:80.45.181.28,4819 Destination:80.45.181.109,139 - [DOS]
Sat, 2005-03-05 19:29:25 - TCP Packet - Source:80.45.181.28,4817 Destination:80.45.181.109,445 - [DOS]
Sat, 2005-03-05 19:56:21 - TCP Packet - Source:80.45.166.244,3659 Destination:80.45.181.109,135 - [DOS]
Sat, 2005-03-05 19:56:22 - TCP Packet - Source:80.45.166.244,3684 Destination:80.45.181.109,135 - [DOS]
Sun, 2005-03-06 01:45:28 - UDP Packet - Source:61.172.249.200,50115 Destination:80.45.181.109,1027 - [DOS]
Sun, 2005-03-06 01:45:28 - UDP Packet - Source:61.172.249.200,37963 Destination:80.45.181.109,1029 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4607 Destination:80.45.181.109,5554 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4608 Destination:80.45.181.109,1433 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4609 Destination:80.45.181.109,5000 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4601 Destination:80.45.181.109,135 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4606 Destination:80.45.181.109,3410 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4605 Destination:80.45.181.109,139 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4602 Destination:80.45.181.109,1025 - [DOS]
Sun, 2005-03-06 12:59:33 - TCP Packet - Source:80.238.8.255,4604 Destination:80.45.181.109,6129 - [DOS]
Sun, 2005-03-06 12:59:36 - TCP Packet - Source:80.238.8.255,4607 Destination:80.45.181.109,5554 - [DOS]
Sun, 2005-03-06 12:59:36 - TCP Packet - Source:80.238.8.255,4608 Destination:80.45.181.109,1433 - [DOS]
Sun, 2005-03-06 12:59:36 - TCP Packet - Source:80.238.8.255,4609 Destination:80.45.181.109,5000 - [DOS]
Sun, 2005-03-06 12:59:39 - TCP Packet - Source:80.238.8.255,4602 Destination:80.45.181.109,1025 - [DOS]
Sun, 2005-03-06 12:59:39 - TCP Packet - Source:80.238.8.255,4604 Destination:80.45.181.109,6129 - [DOS]
Sun, 2005-03-06 19:43:33 - TCP Packet - Source:80.108.51.48,2941 Destination:80.45.181.109,1433 - [DOS]
Sun, 2005-03-06 19:43:34 - TCP Packet - Source:80.45.184.8,4792 Destination:80.45.181.109,445 - [DOS]
Mon, 2005-03-07 10:27:15 - TCP Packet - Source:80.45.181.92,3114 Destination:80.45.181.109,2745 - [DOS]
Mon, 2005-03-07 14:29:56 - UDP Packet - Source:61.172.249.200,54003 Destination:80.45.181.109,1029 - [DOS]
Mon, 2005-03-07 21:39:28 - TCP Packet - Source:80.43.176.162,2631 Destination:80.45.181.109,3410 - [DOS]
Mon, 2005-03-07 21:39:28 - TCP Packet - Source:80.43.176.162,2632 Destination:80.45.181.109,5554 - [DOS]
Mon, 2005-03-07 21:39:28 - TCP Packet - Source:80.43.176.162,2635 Destination:80.45.181.109,1433 - [DOS]
Mon, 2005-03-07 21:39:28 - TCP Packet - Source:80.43.176.162,2636 Destination:80.45.181.109,5000 - [DOS]
Mon, 2005-03-07 21:39:29 - TCP Packet - Source:80.43.176.162,2630 Destination:80.45.181.109,139 - [DOS]
Mon, 2005-03-07 21:39:29 - TCP Packet - Source:80.43.176.162,2618 Destination:80.45.181.109,445 - [DOS]
Mon, 2005-03-07 21:39:29 - TCP Packet - Source:80.43.176.162,2617 Destination:80.45.181.109,1025 - [DOS]
Mon, 2005-03-07 21:39:29 - TCP Packet - Source:80.43.176.162,2609 Destination:80.45.181.109,135 - [DOS]
Mon, 2005-03-07 22:12:38 - TCP Packet - Source:80.43.186.240,4207 Destination:80.45.181.109,135 - [DOS]
Mon, 2005-03-07 22:12:38 - TCP Packet - Source:80.43.186.240,4202 Destination:80.45.181.109,2745 - [DOS]
Mon, 2005-03-07 22:12:38 - TCP Packet - Source:80.43.186.240,4219 Destination:80.45.181.109,445 - [DOS]
Tue, 2005-03-08 11:07:21 - Send out NTP request to time-g.netgear.com
Tue, 2005-03-08 11:07:24 - Receive NTP Reply from time-g.netgear.com
Tue, 2005-03-08 13:18:22 - Administrator login successful - IP:192.168.0.2
Tue, 2005-03-08 14:08:01 - TCP Packet - Source:80.45.181.66,3008 Destination:80.45.181.109,1025 - [DOS]
Tue, 2005-03-08 14:08:01 - TCP Packet - Source:80.45.181.66,3009 Destination:80.45.181.109,445 - [DOS]
Tue, 2005-03-08 14:08:01 - TCP Packet - Source:80.45.181.66,3010 Destination:80.45.181.109,6129 - [DOS]
Tue, 2005-03-08 14:08:02 - TCP Packet - Source:80.45.181.66,3007 Destination:80.45.181.109,135 - [DOS]
Tue, 2005-03-08 14:11:35 - TCP Packet - Source:80.45.181.66,3170 Destination:80.45.181.109,135 - [DOS]
Tue, 2005-03-08 14:11:35 - TCP Packet - Source:80.45.181.66,3171 Destination:80.45.181.109,1025 - [DOS]
Tue, 2005-03-08 14:11:35 - TCP Packet - Source:80.45.181.66,3172 Destination:80.45.181.109,445 - [DOS]
Tue, 2005-03-08 14:11:35 - TCP Packet - Source:80.45.181.66,3173 Destination:80.45.181.109,6129 - [DOS]
Tue, 2005-03-08 14:11:35 - TCP Packet - Source:80.45.181.66,3174 Destination:80.45.181.109,139 - [DOS]
Tue, 2005-03-08 14:11:37 - TCP Packet - Source:80.45.189.7,1597 Destination:80.45.181.109,445 - [DOS]
Tue, 2005-03-08 14:11:41 - TCP Packet - Source:80.45.181.66,3173 Destination:80.45.181.109,6129 - [DOS]
Tue, 2005-03-08 14:28:59 - TCP Packet - Source:80.45.181.66,3267 Destination:80.45.181.109,135 - [DOS]
Tue, 2005-03-08 14:44:10 - TCP Packet - Source:80.45.181.66,4086 Destination:80.45.181.109,135 - [DOS]
Tue, 2005-03-08 14:44:10 - TCP Packet - Source:80.45.181.66,4087 Destination:80.45.181.109,1025 - [DOS]
Tue, 2005-03-08 14:44:10 - TCP Packet - Source:80.45.181.66,4088 Destination:80.45.181.109,445 - [DOS]
Tue, 2005-03-08 14:44:10 - TCP Packet - Source:80.45.181.66,4089 Destination:80.45.181.109,6129 - [DOS]
Tue, 2005-03-08 14:44:10 - TCP Packet - Source:80.45.181.66,4090 Destination:80.45.181.109,139 - [DOS]
Tue, 2005-03-08 15:14:54 - Administrator login successful - IP:192.168.0.2
 
IF IE, look under Tools->Internet Options

Click on the advanced tab. Scroll down, look for the tick box Show Pictures, and confirm that it is ticked.

Let's start easy first !!
 
All those DOS entries refer to denial of service on various ports, none of them referring to an internal address though, which is odd.

Which router/modem do you have?

Have you got any anti-spyware software and have you scanned recently?
 
Yes, the show pictures box is ticked, router is a netgear DG834, I have Ad-aware and spybot and use them boath about once a week.
 
Ah, ok, there have been several issues with this router.

First, make sure you are using the latest firmware as there was a problem with packet fragmentation with early versions. Also, this router HATES software firewalls and Netgear recommend that you uninstall them (IE your Norton Internet Security) Also make sure your maximum transfer unit (MTU) settings are optimised.

Have a look here for details of how to do all the above.
 
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