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Word .docx files not opening on iPad

Discussion in 'Software' started by Bassingbourn Boy, 3 Nov 2020.

  1. Bassingbourn Boy

    Bassingbourn Boy

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    For about the last ten days I have been unable to open Word documents on my iPad which arrive as attachments in Outlook. This has never been an issue before and none of the 'fixes' I've Googled work! Any ideas anyone?
     
  2. rossj81

    rossj81

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    Have you tried uninstalling and reinstalling the Word app on your iPad?

    Can you open .docx files outside of Outlook, by selecting a document from the file browser?
     
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  4. Bassingbourn Boy

    Bassingbourn Boy

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    Thanks rossj81 - the answers are 'No' and 'Yes' ....

    I'll have a go at uninstalling/reinstalling Word later when I have five minutes.
     
  5. Bassingbourn Boy

    Bassingbourn Boy

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    Much appreciated rossj81 - I uninstalled Word and when I reinstalled it I also got a prompt for an update to Outlook. All working normally again now!
     
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