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- 22 Jan 2019
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Hi All
Got a problem with my Yale Alarm, and the customer services from Yale is , well lets say slow.
Ive got a Yale SR 330 and over the last few months every time the alarm is set it shows
One or More devices are open: Following devices are registered as open : Front Door
However the door is shut completely , I have the front foot on timer Entry Zone ( part alarm and full alarm)
Why is this? The sensor and device are right next to each other, maybe 1 - 1.5 mm apart so wouldn't have through any issue with the distance.
When the front door is opened after setting the alarm it doesn't count down, and the same on coming back in the house if armed.
Is there any reason for this? Ive done the walkthrough and all connected fine with max levels aswell.
Appreciate any assistance here,
any this is a normal PVC Door same as the back door and no issues there?
Got a problem with my Yale Alarm, and the customer services from Yale is , well lets say slow.
Ive got a Yale SR 330 and over the last few months every time the alarm is set it shows
One or More devices are open: Following devices are registered as open : Front Door
However the door is shut completely , I have the front foot on timer Entry Zone ( part alarm and full alarm)
Why is this? The sensor and device are right next to each other, maybe 1 - 1.5 mm apart so wouldn't have through any issue with the distance.
When the front door is opened after setting the alarm it doesn't count down, and the same on coming back in the house if armed.
Is there any reason for this? Ive done the walkthrough and all connected fine with max levels aswell.
Appreciate any assistance here,
any this is a normal PVC Door same as the back door and no issues there?