Quite. Nobody likes doing freebies, but in the course of a boiler change I've done a few inclusive things like that just to make the client feel happy. A ball valve or stoptap is fine. I would draw the line at swapping a bog though!
couldn't agree more.
the customers nowdays don't seem to be like they use to be then you would bend other backwards for them.
now they think you owe them a favour.
times i've spent hours on here to locate a part or number that another plumber has just told the customer to fit a complete unit,
so you think i'll help you for half the price get you out of trouble then when you go out your way to help they come back and say don't worry
i'll leave it for now.
no wonder the propulation can't be a*sed now days.