Hi
Had a dormer bedroom converted into two bedrooms and used a loft conversion company.
Long story short they have caused a structural fault with the roof as well as substandard work as confirmed by a structural engineer.
I also have a list of snag items which are yet to be resolved.
Essentially this was a 19foot stud wall with two internal doors and two additional skylights which started in November and is still not complete.
What is the correct procedure from here please? I have given them several opportunities to remedy the issue but they are now not answering emails and calls.
Should I contact my home insurance legal cover for advice?
Thanks
Mike
Had a dormer bedroom converted into two bedrooms and used a loft conversion company.
Long story short they have caused a structural fault with the roof as well as substandard work as confirmed by a structural engineer.
I also have a list of snag items which are yet to be resolved.
Essentially this was a 19foot stud wall with two internal doors and two additional skylights which started in November and is still not complete.
What is the correct procedure from here please? I have given them several opportunities to remedy the issue but they are now not answering emails and calls.
Should I contact my home insurance legal cover for advice?
Thanks
Mike
Last edited: