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Start with your council planning portal. You should be able to put your post code in and search for your flat. Depending on what came up, this is the basis of your complaint to the solicitor. I assume you paid your solicitor to conduct a search and it appears they didn't do that.
You then follow their complaints process and then escalate to the http://www.legalombudsman.org.uk/helping-the-public/
You don't need to instruct a CFA lawyer yet, unless your law firm wont help you.
You then follow their complaints process and then escalate to the http://www.legalombudsman.org.uk/helping-the-public/
You don't need to instruct a CFA lawyer yet, unless your law firm wont help you.
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