Electrician Nightmare - Wont turn up for 2nd Fix

[Christopher S Clark]

Hi

I paid a company to complete some joinery and full rewire for me. First fix went well in October but having promised to come back in the 3rd week on November after several promises to return they have suddenly made up a story that it is me who has messed them about and they will not come back. I only deal with the joiner who is the contact, the electrician works for him.

Im not bothered about joinery but the electrics is a major issue. I know that no spark would want to finish someones job for several reasons.

What I would like advice on is what my options actually are. can another spark legally finish work? can I somehow get the original work verified or the final work verified somehow?

Is there anything I can do?

Any advice is hugely appreciated.

Cheers
Chris

 

[Notch7]

Hi

I paid a company to complete some joinery and full rewire for me. First fix went well in October but having promised to come back in the 3rd week on November after several promises to return they have suddenly made up a story that it is me who has messed them about and they will not come back. I only deal with the joiner who is the contact, the electrician works for him.

Im not bothered about joinery but the electrics is a major issue. I know that no spark would want to finish someones job for several reasons.

What I would like advice on is what my options actually are. can another spark legally finish work? can I somehow get the original work verified or the final work verified somehow?

Is there anything I can do?

Any advice is hugely appreciated.

Cheers
Chris

Tricky!

I guess you need to find a friendly electrician you can persuade to help you out. The electricians I deal with take certification very seriously, for reason because its their name and therefore professional reputation on the line.

If the first fix was done neatly and methodically labelled and cables accessable you may be ok.

It does sound like there is more to this story, than meets the eye ........money?

It seems strange you would have a whole house rewire but not contract the electrician directly, but through a chippie. I could understand if it was a builder acting as a main contractor.

 

[Christopher S Clark]

thanks Notch7 - trust me theres nothing more to it, I think the only problem is that i gave them too much money post first fix.
I am looking at raising a complaint to NICEIC to see if they can give any advice.

Can anyone else give advice?

 

[JohnW2]

I paid a company to complete some joinery and full rewire for me. ... I only deal with the joiner who is the contact, the electrician works for him.

I don't fully understand the arrangement you are describing. Is there actually 'a company' (or is it just the joiner?) and, if so, are both the joiner and electrician employed by the company, or what (I can't see that an employee of a company could employ the electrician)?

Kind Regards, John

 

[Christopher S Clark]

Hi JohnW2 - its a company - the joiner is the main contact.

 

[JohnW2]

Hi JohnW2 - its a company - the joiner is the main contact.

So is the the company, rather than the electrician, who are refusing to come back and complete the job?

Was any of the money you've already paid them for the second fix?

Kind Regards, John

 

[Doggit]

You just need to hunt round to see if you can find someone to take over the job I'm afraid. Anyone taking over the job, will finish it off, and then test it, but that should be sufficient.

You can try reporting them to the NICEIC, but they'll just make up a story saying how difficult you were, but it's still worth doing. Put them on social media as well as being unreliable.

But what does the chippie say about all this, and who did you pay the money to. Just how far are you prepared to go to get redress, or will you just chalk it down to experience.

 

[Christopher S Clark]

Yes its the company - they are brothers. there was a price for the whole job, I paid them 2/3's of this upon completion of the first fix. they said the 2nd fix would only take 3 days and I believed them and thus thought only 1/3 rd of the full quote to go was reasonable. Thus no I do not consider that i paid them for the 2nd fix

 

[Doggit]

Well if they won't come back, then don't pay them any more, and it might well be best if you don't have them back either. But don't be too surprised if you get asked for some more.

 

[Christopher S Clark]

You just need to hunt round to see if you can find someone to take over the job I'm afraid. Anyone taking over the job, will finish it off, and then test it, but that should be sufficient.

You can try reporting them to the NICEIC, but they'll just make up a story saying how difficult you were, but it's still worth doing. Put them on social media as well as being unreliable.

But what does the chippie say about all this, and who did you pay the money to. Just how far are you prepared to go to get redress, or will you just chalk it down to experience.

thanks Doggit - Ive learnt in life that you are best to move on and try and get things done rather than stew over someones whos ripping you off. I know I haven't done anything at all wrong so why would they suddenly change stance. So i'll put it down to a bad experience. I paid them money to the chippy.

 

[Doggit]

I had a roofer lined up to do a job, but he was being hassled so badly by the job that he was on, that he kept putting me off, and I wasn't being rude or unreasonable at all, but in the end, he wouldn't even answer my calls, so I gave up. Not everyone plays fair, no matter how straight you are. But maybe it was the chippy that stitched them up, hence why they wouldn't do any more work for you.

 

[Lectrician]

There has got to be a reason they won’t come back.

The NIC will not enter into and disputes over money or timescale. They could inspect the job and report on its compliance, and force the contractor to put right any deviations, but they can’t force them to complete the job.

 

[John D v2.0]

You could always put it in writing that they are on notice to complete the job as per the original agreement within 14 days, otherwise you will get it redone and any additional reasonable costs as a result of that will be down at their expense.
As long as you give the required notice and use registered post or some other way to prove they got it, then you're free to raise a small claim for the difference. If they know that, then that might clarify their mind to finish off.
If you don't want the stress as per doggit suggestion just find another electrician and hopefully one will take it on at your own cost

 

[Taylortwocities]

I am looking at raising a complaint to NICEIC to see if they can give any advice.

You need to make sure that you have a contract or proper written agreement between you and the contractor.
If you don't have this then it becomes awful tricky.

You can start off the complaints procedure with NICEIC by filling out the online form
it is HERE

 

[mwatsonxx]

I don't see how the NICEIC could be responsible or get involved. The OP employed the chippie as main contractor, and the chippie employed the spark, therefore there is no legal relationship between the OP and the spark.

But maybe it was the chippy that stitched them up, hence why they wouldn't do any more work for you.

That sounds about right to me. To the OP, find yourself another spark to finish the work and test, and accept that you will have to pay for rectification of any faults.