Hive heating and water install wiring problem

[paul marshall]

Hello,
I am attempting to install Hive myself because British Gas messed me about , I watched all of the you tube videos and had a go at the weekend. I was happy to find that the Drayton controller I have had identical wire configuration to the Hive controller. The Hive controller even fits the back plate for the Drayton. I powered the isolator back up and the Hive started blinking as it should and when I pushed the Hot water button this stayed on a solid green light as it should, the only problem being the boiler is not triggered. I tried the same with the heating and linked my new thermostat to the controller but still no trigger.
I have attached a photo of the wiring of the backplate. Any help would be greatly appreciated.
ps I have already tried removing the permanent live to position 2 as someone on you tube had advised but still the same.
Thanks
Paul

 

[CBW]

Have you tried removing the link altogether? No links are required in a dual channel Hive.

 

[paul marshall]

Hi, yes removed the link, no change . Removed the off position 1 wire and the hot water green light comes on as soon as you turn the isolator on.

 

[CBW]

Was the hot water off in place on the Honeywell? I’m surmising you have a 3 port mid position valve?

 

[paul marshall]

Yes, the wiring is as what works with the Drayton controller. I will remove the controller tonight and upload a photo of the back for connection detail’s.not sure what a 3 port mid position valve is?

 

[paul marshall]

Hi I have added photos for the Drayton controller and the back plate for the Hive controller.

 

[CBW]

Hi I have added photos for the Honeywell controller and the back plate for the Hive controller.

It’s not a Honeywell, it’s a Drayton, but doesn’t really matter. Did you setup the Hive as a gravity system or pumped?

 

[paul marshall]

Sorry , you are right its a Drayton controller. When I did my research I needed a Hive unit for a separate hot water tank, no where
have I seen the option to set up as Gravity system or pumped? My system is gravity fed.

 

[CBW]

My system is gravity fed.

I doubt that, as the Drayton is set to pumped. I’m a bit stumped, perhaps one of the more experienced can answer

 

[paul marshall]

Thanks for your help, I think I got confused about the pump and gravity. Yes my system has a pump near the hot water tank. Everyone says this is so easy, maybe my hive unit is faulty?

 

[CBW]

maybe my hive unit is faulty?

Possibility if the Drayton still works, unless you’ve set the Hive up as a gravity system? Are you able to reset so you can go through the menu again?

 

[paul marshall]

Where do you set it as a pump system, on the thermostat?

 

[CBW]

Where do you set it as a pump system, on the thermostat?

It appears to be as you power up? So perhaps you haven’t.

 

[paul marshall]

Thanks for the info, I will give it a go tomorrow.

 

[paul marshall]

Thanks for your help, turns out my old thermostat was stopping the boiler from firing, I need to take it out of the circuit. But it all seems to be working now. Thanks again.