Hive heating and water install wiring problem

Discussion in 'General Discussion' started by paul marshall, 19 Jan 2022.

  1. paul marshall

    paul marshall

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    Hello,
    I am attempting to install Hive myself because British Gas messed me about , I watched all of the you tube videos and had a go at the weekend. I was happy to find that the Drayton controller I have had identical wire configuration to the Hive controller. The Hive controller even fits the back plate for the Drayton. I powered the isolator back up and the Hive started blinking as it should and when I pushed the Hot water button this stayed on a solid green light as it should, the only problem being the boiler is not triggered. I tried the same with the heating and linked my new thermostat to the controller but still no trigger.
    I have attached a photo of the wiring of the backplate. Any help would be greatly appreciated.
    ps I have already tried removing the permanent live to position 2 as someone on you tube had advised but still the same.
    Thanks
    Paul

    pauls backplate.jpg
     
    Last edited: 19 Jan 2022
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  3. CBW

    CBW

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    Have you tried removing the link altogether? No links are required in a dual channel Hive.
     
    Last edited: 19 Jan 2022
  4. paul marshall

    paul marshall

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    Hi, yes removed the link, no change . Removed the off position 1 wire and the hot water green light comes on as soon as you turn the isolator on.
     
  5. CBW

    CBW

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    Was the hot water off in place on the Honeywell? I’m surmising you have a 3 port mid position valve?
     
  6. paul marshall

    paul marshall

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    Yes, the wiring is as what works with the Drayton controller. I will remove the controller tonight and upload a photo of the back for connection detail’s.not sure what a 3 port mid position valve is?
     
    Last edited: 19 Jan 2022
  7. paul marshall

    paul marshall

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    Hi I have added photos for the Drayton controller and the back plate for the Hive controller.
     

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    Last edited: 19 Jan 2022
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  8. CBW

    CBW

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    It’s not a Honeywell, it’s a Drayton, but doesn’t really matter. Did you setup the Hive as a gravity system or pumped?
     
  9. paul marshall

    paul marshall

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    Sorry , you are right its a Drayton controller. When I did my research I needed a Hive unit for a separate hot water tank, no where
    have I seen the option to set up as Gravity system or pumped? My system is gravity fed.
     
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  11. CBW

    CBW

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    I doubt that, as the Drayton is set to pumped. I’m a bit stumped, perhaps one of the more experienced can answer :unsure:
     
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  12. paul marshall

    paul marshall

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    Thanks for your help, I think I got confused about the pump and gravity. Yes my system has a pump near the hot water tank. Everyone says this is so easy, maybe my hive unit is faulty?
     
  13. CBW

    CBW

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    Possibility if the Drayton still works, unless you’ve set the Hive up as a gravity system? Are you able to reset so you can go through the menu again?
     
  14. paul marshall

    paul marshall

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    Where do you set it as a pump system, on the thermostat?
     
  15. CBW

    CBW

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    It appears to be as you power up? So perhaps you haven’t.
     

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  16. paul marshall

    paul marshall

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    Thanks for the info, I will give it a go tomorrow.
     
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  17. paul marshall

    paul marshall

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    Thanks for your help, turns out my old thermostat was stopping the boiler from firing, I need to take it out of the circuit. But it all seems to be working now. Thanks again.
     
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