Anyone else having problems with SF website , its been unavailable for weeks and customer services are not a lot of help
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Screwfix
- Thread starter lostinthelight
- Start date
- Joined
- 12 Aug 2022
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- 493
- Reaction score
- 261
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Works okay for me. I ordered from it yesterday.
website and not app?
Clear the browsing data for the website, you have a bad cookie.
- Joined
- 12 Aug 2022
- Messages
- 493
- Reaction score
- 261
- Country
I don't use the app only the website.
Doesnt work on 3 mobile phones, ipad ,and two laptops
Working fine here on a desktop PC and an iPhone.
As above, working fine for me.
I'm afraid there's nothing for it...
You'll just have to go in-store and order things from the catalogue, one item at a time, getting the assistant to bring them out and compare them to the bits you've brought with you.
...and only after creating a queue extending way out the door, you've got to leave in a huff, without taking the parts, because Toolstation have them cheaper!
I'm afraid there's nothing for it...
You'll just have to go in-store and order things from the catalogue, one item at a time, getting the assistant to bring them out and compare them to the bits you've brought with you.
...and only after creating a queue extending way out the door, you've got to leave in a huff, without taking the parts, because Toolstation have them cheaper!
Do you have any child filters put on your router ?
D
Deleted member 174758
Yes, me. You are not alone! The app works, sometimes, but the web siteis still not accessible from my phone, a Samsung. Cleared the cache twice and rebooted. Still have problems
D
Deleted member 267285
Plus 1 - works ok for me, using iPad.
SF Website working fine on my PC. Just checked!
works for me, just checked
Are you using all of the devices via your home internet connection?
If yes, the problem could be with your ISP. They use webcaches to reduce the load on their network, you can bypass them though by using different DNS servers, eg OpenDNS.
Although I can access the site, for some bizarre reason, I can not PING it. When I open a command prompt and type ping https://www.screwfix.com , it times out and shows that the IP address is 81.148.198.11. As a test I pinged this sit and all was fine.
Their SSL cert (padlook) seems to be fine.
Issued On
Wednesday, 17 August 2022 at 14:57:38
Expires On
Monday, 18 September 2023 at 14:57:37
It might be a good idea to contact them via Twitter
BTW....
Type the following in to the address bar of the browser and see it you can access the site
81.148.198.11
The above should resolve to https://www.screwfix.com
Type the following in to the address bar of the browser and see it you can access the site
81.148.198.11
The above should resolve to https://www.screwfix.com
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