Bosch fridge/freezer KAG90A120G/08 ice maker problem

[andyv1]

The ice maker on my fridge freezer has stopped dispensing. It makes ice but the flap won't open. I find that there is a solenoid mechanism behind the front control panel but cannot find a way to access this. I've found videos of people sticking instruments in around the edge and unclicking it, but not for this model.

Does anybody know how to get inside?

 

[blup]

Does it still dispense water?

Blup

 

[andyv1]

Yes it does, and it makes ice. There's a screw mechanism to drive the ice forwards which works, but it just won't let it out down the chute.

 

[blup]

If you can access the ice compartment, and carefully remove the build up of ice that usually works. There is usually a compartment on the inside of the the door which unclips. The manufacturers spare parts exploded diagram can give a clue as to how it goes together.

Blup

 

[andyv1]

Looks like I'm getting somewhere. I've found a spare parts catalogue with photos so I might yet get inside. I've even applied to Bosch for help, though I suspect they won't tell me unless I'm a professional fridge fitter.

 

[andyv1]

OK I got it sorted. Well it's not fixed but I got inside. It's mainly a matter of slipping some thin strips in the sides then pulling out from the bottom after removing one screw. I was reading about special kits you can get but I just used a couple of old credit cards.

The flap is activated by a solenoid via a rather flimsy plastic rod.

 

[andyv1]

Follow up if anybody is interested. I got a replacement flap from Bosch - £19 inc post. Quite easy to fit but if anybody does this make sure you study where wiring and a couple of springs go before you take it apart.

 

[Steve Messy]

Hi Andy, thank you for this info.. I have exactly yet same issue. Is is it the flap that fails or the solenoid?
I’m still struggling to get the front cover off if I’m honest.

 

[Steve Messy]

Ok, from your post I have managed to get to the flap and found exactly what you described, a broken flimsy shaft. I have temporarily repaid mine by drilling a 1.5 mm hole down the centre of both halves adding super glue and inserting a short piece of 1.5mm welding rod though the middle. I then plastic welded the join for

good measure. Hope fully this will keep it working while I source the replacement.
Thanks again for the post, it pointed me It pointed me in the right direction to trace the fault.

 

[RayJ7]

OK I got it sorted. Well it's not fixed but I got inside. It's mainly a matter of slipping some thin strips in the sides then pulling out from the bottom after removing one screw. I was reading about special kits you can get but I just used a couple of old credit cards.

The flap is activated by a solenoid via a rather flimsy plastic rod.

Hi andyv1
I have this same issue, but cannot seem to remove the control/display cover after removing that 1 screw, any more tips, photos please?

 

[RayJ7]

Ok, from your post I have managed to get to the flap and found exactly what you described, a broken flimsy shaft. I have temporarily repaid mine by drilling a 1.5 mm hole down the centre of both halves adding super glue and inserting a short piece of 1.5mm welding rod though the middle. I then plastic welded the join for View attachment 335949good measure. Hope fully this will keep it working while I source the replacement.
Thanks again for the post, it pointed me It pointed me in the right direction to trace the fault.

Hi Steve
I have this same issue, but cannot seem to remove the control/display cover after removing that 1 screw, any more tips, photos please?

 

[steve kimo]

Hi Andy and Steve.
I have just had exact same problem. Any chance you can send link for replace.ent arm please? I cant seem to find one anywhere.
Steve

 

[KnockerDK]

Follow up if anybody is interested. I got a replacement flap from Bosch - £19 inc post. Quite easy to fit but if anybody does this make sure you study where wiring and a couple of springs go before you take it apart.

Would you mind sharing the part number? I've been searching for ages now, without any luck. My flap wasn't repairable, so much energy and time for it to break instantly when the solenoid engaged

(Edit: I finally found it, part number 12004960, out of production of course - Found an STL that I'm gonna try my luck with: https://www.thingiverse.com/thing:6277441 )

 

[humo]

Hi Steve
I have this same issue, but cannot seem to remove the control/display cover after removing that 1 screw, any more tips, photos please?

Hi, I just battled with this issue, adding this on case other people struggle. There is a single screw where my green arrow is, undo that. Then you need to slide something thin between the side where the screen unit touches the dispenser unit. There are actually 4 clips, where my red marks are but right at the back of the screen unit. At first I tried nectar card but didn't realise there were 2 clips so the card only pushed one of them. once you push a card into one of the sides (do it with the card in landscape so it can push both clips, keep pressure on the card then with the other hand just get your hand under the unit and try to get some purchase on it, and jig it out. The other two clips on the opposite side will then be free enough to just pull out. Easier than trying to fit another card in , I managed both sides but was very tight. Took a photo of the one I removed too but didn't get all the clips in photo.

 

[hot_fiat]

Thanks @humo for the detailed images. Mine broke a couple of weeks ago in the same place and if it wasn’t for this page I’d have really struggled. It’s annoying the part of out of production. I found once the credit card (I used an old ski pass) was in place you could persuade the controls out of the door by forcibly pushing up on the bottom of it.

I fixed mine by drilling down the centre of the axle and epoxying a cut down bike spoke into the plastic. There’s a load of torque that needs to be transmitted from the solenoid across to the spring on the other side of the flap - not really surprised they break. So whatever you strengthen it with needs to resist bending.