Contacting HMRC

[fixitflav]

Does anybody know how to contact HMRC with a query?
I’ve got an email address [email protected], but I just get an automated reply saying please contact the appropriate team. It includes a web address GOV.UK (www.gov.uk), which I’ve been on several times already, but which gives no clue about who are the appropriate team, and how to contact them.

Feeling very frustrated, any help welcome!

 

[Murdochcat]

Have you tried phoning HMRC?

 

[Stadan20]

I was on hold the other week for over an hour, they make the whole process harder so they expect you to give up .Quick enough to take and chase for the money though arnt they .

 

[Jurassicspark]

Why do you want to contact them?

 

[Murdochcat]

Why do you want to contact them?

I wondered that as it’s an odd time of year to have questions

 

[Old Salt]

Latest tax code notice should give contact details or alternatively ask your employer which office deals with them. Unless your self employed of course.

 

[fixitflav]

Have you tried phoning HMRC?

No, I haven't got that desperate yet! As Stadan20 says, over an hour, and he doesn't say whether he got through then.

 

[Ihavenojob]

I wondered that as it’s an odd time of year to have questions

I got a letter a couple of days ago about selling online. Phoned them up (got through immediately on 0300 123 0998) and to be honest, they didn't have a ****ing clue and they suggested emailing. Sent an email asking them to contact me if they want me to fill any forms in. I've left the ball in their court.

 

[fixitflav]

Why do you want to contact them?

They've given me a tax code for 25-26 and say it includes some unpaid tax "from previous year" (sic). I'm not convinced the figure is right and I'd like to see how they got it.

 

[Jurassicspark]

They've given me a tax code for 25-26 and say it includes some unpaid tax "from previous year " (sic). I'm not convinced the figure is right and I'd like to see how they got it.

Unpaid tax on what activity?

 

[fixitflav]

Latest tax code notice should give contact details or alternatively ask your employer which office deals with them. Unless your self employed of course.

They emailed me to say new code, access the site to view it. No-reply email and no phone number. It was on the site under Check Next Tax Year, but no contact information.

 

[fixitflav]

Unpaid tax on what activity?

That's what I'd like to find out! I believe it's interest or divi. From the wording "from previous year" can't tell which year or years.

 

[Deleted member 317777]

I got a letter a couple of days ago about selling online. Phoned them up (got through immediately on 0300 123 0998) and to be honest, they didn't have a ****ing clue and they suggested emailing. Sent an email asking them to contact me if they want me to fill any forms in. I've left the ball in their court.

Do you sell online ?

 

[fixitflav]

I got a letter a couple of days ago about selling online. Phoned them up (got through immediately on 0300 123 0998) and to be honest, they didn't have a ****ing clue and they suggested emailing. Sent an email asking them to contact me if they want me to fill any forms in. I've left the ball in their court.

Thanks, I'll try that number. Is that a general number or just for on-line selling?

Thanks also to everybody else's comments

 

[fixitflav]

Do you sell online ?

If you're asking me, no.