Miele WT2670 washing machine lost power

[itm2]

Our washing machine was running earlier, but seems to have died - lights out and the power button doesn't do anything. The consumer unit looks OK (no tripped circuit breakers). We tried getting the machine out of the space under counter, and while moving it the machine briefly sprang back into life for a few seconds, then the power went out again. I guess this momentary recovery suggests that the plug fuse is OK?
I've tried disconnecting the power supply for 5 minutes to reset it, but it didn't seem to help. I also tried vigorously closing the door a couple of times, in case there was a problem with the door switch, but no joy.
Any ideas for what the problem might be?

 

[Jurassicspark]

Sounds like a loose connection either at the plug or where the flex enters the washing machine.

Power is supplied via the plug and I'm guessing it's not hard wired?

 

[itm2]

Yes it's a 3-pin plug. We're struggling to get the machine fully out of the under-counter space, as we have a linoleum floor which extends about 6 inches into the recess (it was fitted with the washing machine in situ). When we pull the machine out the rear feet are snagging on the edge of the lino and it gets scrunched up under the feet. It then becomes very difficult to slide the machine out any further without destroying the lino.
We're looking for an imaginative way of pulling the machine out without the rear feet getting caught on the lino.... :0(

 

[Harry Bloomfield]

We're looking for an imaginative way of pulling the machine out without the rear feet getting caught on the lino.... :0(

Find a piece of ply, large enough to fit under the machine, ease the front of the machine up and slide it under.

 

[itm2]

I was thinking of something like that, but the problem is then getting the machine's back feet up and over the edge of the plywood. It's nigh on impossible to lift the back of the machine, firstly because there's nowhere to grab it, and secondly because there's only 2-3 inches clearance between the top of the machine and the underside of the counter top.

 

[Harry Bloomfield]

I was thinking of something like that, but the problem is then getting the machine's back feet up and over the edge of the plywood. It's nigh on impossible to lift the back of the machine, firstly because there's nowhere to grab it,

A two stage process then...

Pull it as far forward as you can on the ply, open the door, which allows you to grip inside, to lean the top towards you, and slide to ply under the rear feet.

there's only 2-3 inches clearance between the top of the machine and the underside of the counter top.

Absolute luxury!

 

[itm2]

I was trying that technique to get the back feet over over the edge of the lino, but I just couldn't lift the back of the machine at all by grabbing the inside of the drum. I guess I'm not as young as I used to be!

 

[Wayners]

Check isolation switch on wall as you may have knocked it. That will cut power.

As for getting out. Buy some hardboard. Cut in two strips.
Push machine back and up and slide under front feet.
Pull forward to lift the back up and jiggle forward.
Lay more hardboard on floor Infront of machine and slide forward.

Yeah . I've seen flooring ripped and damaged with machines dragged but hardboard or a couple of laminate flooring planks makes easy work at moving them out. I've left laminate board under when we had vinyl flooring.

 

[Harry Bloomfield]

I guess I'm not as young as I used to be!

Need more Weetabix!

 

[itm2]

As it happens I had some hardboard in the garage. The wife and I have just spent over an hour trying to tackle it. We decided to cut away the lino to the front edge of the machine to make things easier (!). We've now managed to get the left rear foot of the machine onto the hardboard, but just can't lift the right rear foot high enough to get it onto the other strip of wood. There's no room to manoeuvre on that side, as it's up against a step :0(

I can feel the right rear of the machine being raised slightly when I reach into the door and lift the machine, but not enough to get it onto the hardwood.

We've now collapsed on the sofa and are looking for some more inspiration

 

[Wayners]

Sounds like the foot has stuck well to the flooring. As you lift the machine you lift the flooring. Nightmare.
Just have another go I guess when you've had a rest

 

[Harry Bloomfield]

You can buy a gadget, like a pair of skates, made for the job of getting appliances in and out of tight gaps, but you still have to find a way to lift them onto the skates first.

 

[Diver Fred]

Firstly, as you are discovering Miele's are chuffing 'eavy!

So as you have a couple of pieces of thin board you do need to get those under the feet.
My thoughts :-
get the machine back into it's 'hole' - not all the way but about 2inch proud.
One of you tilt the machine to the Left (the whole machine not just the front)
the other person slide the board underneath the feet all the way to the wall.
Then rock the machine the other way and slide the second board under the feet.
You should now have something easier to slide the machine on.

 

[itm2]

"One of you tilt the machine to the Left (the whole machine not just the front)"
- that's the part that we are finding physically impossible - we are only able to lift the front of the machine.

Current thinking is that maybe we can life the front and wedge a solid wooden broomstick under the machine, towards the back, we can rock the machine forward and get the remaining back foot over the obstacle.

Now we just need to find a wooden broomstick.....

 

[Diver Fred]

"One of you tilt the machine to the Left (the whole machine not just the front)"
- that's the part that we are finding physically impossible - we are only able to lift the front of the machine.

Current thinking is that maybe we can life the front and wedge a solid wooden broomstick under the machine, towards the back, we can rock the machine forward and get the remaining back foot over the obstacle.

Now we just need to find a wooden broomstick.....

May I suggest that with the machine proud of its 'hole' you put your hands on the top R/H side of the machine and pull, not lift, pull towards the left. Yes it is hard but doing that I'm sure you will find the side of the machine will rock, lift sufficient to slide the hardboard under full depth of the machine.