New Boiler issues..

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10 May 2026
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Hello Everyone,

I had a new Navien boiler installed to replace and old gravity feed system and we have had nothing but problems with it. We had to install shutoffs at every rad to force the water to go through all the rads. The boiler keeps shutting down every week or two with an error 302-00 low water pressure. So I shut the power off and restart it and the water pressure is fine. One person suggested that because the pipes going to the rads is only 1/2" it needs to be changed to 3/4" pipe along with the rads. Having to replace all the piping and rads would be very expensive and I'm hoping it might be something else. Any suggestions would be greatly appreciated....

Thanks Mike
 
How have they filled in the benchmark commissioning page?
What did they put where it asks about radiators/system being properly balanced?
 
Hello Everyone,

I had a new Navien boiler installed to replace and old gravity feed system and we have had nothing but problems with it. We had to install shutoffs at every rad to force the water to go through all the rads. The boiler keeps shutting down every week or two with an error 302-00 low water pressure. So I shut the power off and restart it and the water pressure is fine. One person suggested that because the pipes going to the rads is only 1/2" it needs to be changed to 3/4" pipe along with the rads. Having to replace all the piping and rads would be very expensive and I'm hoping it might be something else. Any suggestions would be greatly appreciated....

Thanks Mike

How many rads?
How old is the system?
Is it 15mm throughout even right near to boiler?
 

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