Is this carpet installed properly on the stairs?

[cherryblossom123]

Hi,

Just want to check this carpet is installed properly. It mostly seems okay from the top part but the vertical parts and the edges seem not too tight and I can press in at the sides and there is quite some give.

Can anyone with experience tell me if this is fitted properly please.

Thanks

 

[dazlight]

Did you see them do the prep? Did they put underlay on the riser ?

 

[gauldicus]

Hi,

Just want to check this carpet is installed properly. It mostly seems okay from the top part but the vertical parts and the edges seem not too tight and I can press in at the sides and there is quite some give.

Can anyone with experience tell me if this is fitted properly please.

Thanks

If there's that much give on the risers and edges, it definitely sounds like it hasn't been tucked or stretched properly onto the gripper rods. It should feel tight and secure, not loose or spongy when you press the sides. Definitely get the installer back to fix it before it starts slipping.

 

[cherryblossom123]

Did you see them do the prep? Did they put underlay on the riser ? View attachment 414981

Hi, I didn't see the prep unfortunately, I've just gone and pulled a bit loose at the edge it seems like from what I can tell the underlay has been applied only on the top of each step and over the lip of the step but not down the entire riser. Is that really bad or just another technique? Should I have them out to fix it?

If there's that much give on the risers and edges, it definitely sounds like it hasn't been tucked or stretched properly onto the gripper rods. It should feel tight and secure, not loose or spongy when you press the sides. Definitely get the installer back to fix it before it starts slipping.

Okay thanks will give them a call tomorrow.

 

[cherryblossom123]

Did you see them do the prep? Did they put underlay on the riser ? View attachment 414981

Continuing your post I think they've put underlay on the part ive highlighted in green but not the part in red, sorry I don't know the technical terms.

Could you let me know if that is a really bad thing? Is it something that I need to call them out over? Or could it be legitimate? I paid for underlay service too but obviously want to know this isn't a valid approach before I call them back. Haven't paid yet.

Thank you

 

[dazlight]

It’s sloppy and loads of fitters do it that way as it’s quicker. But it leads to heel & toe wear. It’s probably not grippers correctly and that’s why it’s loose as well.