Password Reset

[Munroast]

was trying to reset my password, which the site says is wrong, have tried to do a reset but even though it seems to recognise my email - No email arrives ?

 

[Wayners]

You managed to post here so you must be logged in.
You can change password under account settings here.

You only need email address if you can't login but you are logged in?
Hope sleeping on it sorted things

 

[Munroast]

You managed to post here so you must be logged in.
You can change password under account settings here.

You only need email address if you can't login but you are logged in?
Hope sleeping on it sorted things

this is where it is stupid, yes I am permanently logged into diy on this browser, so I know my password is good, when I go to change my password it tells me that my original password is wrong

so I try to log in on another browser and I can't get in as it says my password is wrong, I try to reset my password from that browser and even though it recognises my email, it does not send me an email

I'm starting to wonder if I logged out of this browser, would i be gone for good - LOL

 

[just pumps]

Have you looked in the spam/ junk folder?

 

[Koolpc]

Contact an admin...

 

[Munroast]

Contact an admin...

i though that is what I was doing by posting here

is there a direct admin contact

 

[freddiemercurystwin]

Depending on your browser you may have saved your password so if you find the saved passwords section on your browser it might be there.

 

[Wayners]

While logged in here check email address. Every digget.
Methodically.

Then check you are entering the correct email address with reset..

My mate had a apple TV password rest password email multiple times. He doesn't have apple TV.
He followed it through and logged in Apple TV but every day for about a week he got a reset password email..
He kept resetting password and enjoying free apple TV.
Whoever was resetting password was using the wrong email and it took them a week to work that out.

 

[JohnD]

You will find the email address in

M

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[DIYnot]

I will message you directly to sort. Is your email address still correct in your account on here?