Kitchen stuff - Is this normal/ acceptable?

[alwaysproblems]

Hi All,

Question for any joiners / kitchen fitters.

I've recently had a new kitchen installed and I'm pretty disappointed with the fit and finish of a lot of it.

I have no issues with the quality of the kitchen, its the work by my joiner. Some of the cuts are rough, lots of splintering and chipping of the cut edge. He's also popped the laminate when he's tightened the handle screws too tight. The filler pieces are not the best, haven't been scribed very well and the edges are all chipped.

If it was one or 2 things I probably wouldn't care, but it's literally 90% of all units.

Is this "normal" and if not what remedial actions would you recommend pursuing?

Thank you kindly

 

[blup]

There’s no excuse for not having a sharp blade, nor not knowing how to avoid tear out or absolutely minimise the risk. X dining is another essential skill. You might be able to hide or cover some of the splits with judicious use of colour fill or similar. Badly scribed infills should be ripped out and gone again.

 

[chirpychippy]

Hmmm, I wouldn't accept it as a finish.

I fit Kitchens. Some products are more susceptible to being more brittle than others. A new 48 toothed plunge saw blade and masking tape is my go to. if it still chips then I get my power planer out.

The scribes are substandard, sometimes I cant get them bang on so I use a colour match caulk, yours are lazy scribes, no caulk.

The screw, that's unacceptable.

List all of your concerns, email the fitter and tell him/her you want them resolved at their own expense.

Have you paid the fitter yet?

 

[alwaysproblems]

Hmmm, I wouldn't accept it as a finish.

I fit Kitchens. Some products are more susceptible to being more brittle than others. A new 48 toothed plunge saw blade and masking tape is my go to. if it still chips then I get my power planer out.

The scribes are substandard, sometimes I cant get them bang on so I use a colour match caulk, yours are lazy scribes, no caulk.

The screw, that's unacceptable.

List all of your concerns, email the fitter and tell him/her you want them resolved at their own expense.

Have you paid the fitter yet?

Thanks Chippy, yes ive paid the fitter for the work he's done to date.

I have documented the items we are unhappy with, provided pictures, and provided a quote from the kitchen supplier for the replacement bits.

Ive offered them the opportunity to deliver work up to standard, if he can't Ive advised he should pay us for the parts and the cost to hire a new joiner to finish the work.

If all else fails its a trip to the small claims court.

Thanks for taking the time to provide your knowledgable insights.

 

[alwaysproblems]

There’s no excuse for not having a sharp blade, nor not knowing how to avoid tear out or absolutely minimise the risk. X dining is another essential skill. You might be able to hide or cover some of the splits with judicious use of colour fill or similar. Badly scribed infills should be ripped out and gone again.

I would hide the odd bit but given the sheer scale and on a brand new kitchen, I'm not prepared to settle for a bodged kitchen.

 

[foxhole]

I would have set the scribes back from the front edge , getting them flush never looks right imo .

 

[alwaysproblems]

I would have set the scribes back from the front edge , getting them flush never looks right imo .

I would rather they were flush with the doors, so bring them forward....