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I tested another configuration "System - Mains Power Off" now it works. when I turn off the power and the output is now activated. I don't understand why the "Aera - Fault Present" configuration does not work ?

I'm going to test with a different output setup ("System" - "Mains Power Off" for example) and will give you feedback.

Thanks for the cable advice, but it's not a cable problem because the other outputs work correctly. The problematic output has been tested and does activate the relay.

Yes, but it's still powered by the battery. The relay, connected to the output and also powered by the battery, isn't activating either.

Could disabling Pir's zones from "Alter Part Arms" menu be a solution?

I tried it but result does not change. Updating the firmware (currently V3.0) will resolve the issue ?

Why not, i will try it

In this special case, am I to understand that the omited zone is considered as armed status and therefore validates the output ? Is there a workaround to use "Output Group - Zone" without activating it when omited ?

Hello, The goal is to be alerted when the alarm system malfunctions (tamper no, power outage, ... for example). All 8 outputs, including the one in question (output number #8), are connected to a relay that communicates with a GSM transmitter to notify by SMS. Yes, the input (number #8) has...

To clarify the process: The output is configured so that a fault activates it (Output Group - Area / Fault Present). To verify if the output is activated during a fault, the power to the control unit is cut off at the main electrical panel. The result is no activation of the output despite the...

Panel : Premier Elite 48W Live Software version : 3.0 When I cut the main power, the alarm is displayed on the keypad but the output does not activate Output setting : Output Group - Area / Fault Present Installation Manual documentation : 66 - Fault Present : This output type activates when...

Hello, I configured a Digital Output as an "Output Group - Zone" with the "Mimic Armed" option. However, when Part Arming, PIRs sensors (omited in this Part Arm) activates the output. How do I disable output in this case ? Regards, François.

Does anyone have any ideas?

Power off delay has been set to 0 but nothing changed. I am using Digi Outputs #8 and the trigger is cuting off main power on PCB.

Hello, I want to activate an output when the main power is cut off, but outputs "Aera - Fault Present" or "System - Mains Power Off" do not activate when the main power is Off.

The problem appeared after modifying the keyboard sounds by setting "speaker volume" to 0 and "Keypress sounds" to None. After rollback configuration on both keyboards, problem disappeared and there are no more eratics clicks after that.

The voltage measured on the Control Panel and the expander is identical and equal to 13.8V. After disconnecting the 8XP, the problem remains the same. After 8XP disconnected, the voltage at the terminals of the external Keypad is also 13.8V. I should mention that "tick tick" sound can be...

Thanks for the good advices. I will test it and take the measurements. Is there a way to provide additional power to the expander ? There's one PIR sensor and one smoke detector connected to the expander.

Thank you for your feedback. I will disable one of the two keypads to rule out any possibility of a problem. I should mention that the clicking noise is recent (after installing a wired 8xp) and only occurs after an alarm is acknowledged and the system is disarmed. After connecting the...

Hi all, After acknowledging an alarm or disarming the system, the panel emits many "Tick" sounds from Keypads. "Tick" sound disappears after entering the Engineer code on the 2 Keypads.