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    Toilet Dual Flush Button Setup

    The flushing system inside our close coupled toilet cistern has one round white button about one inch in diameter on top of it plus what looks like a black plastic spring alongside it. The cistern cover has one chrome button for a short flush plus another button for a long flush, both set in...
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    Shower Pump Running Dry

    I recently replaced our twin impeller shower pump and being very concious of the fact that these mustn't be allowed to run dry I made quite sure that the power was turned off throughout the process. However when I tested the new pump and found the hot water flow to the shower be rather low I...
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    Vent Pipe

    I have just noticed what looks like a flexible open ended vent pipe coming out of the top of our roof adjacent to the chimney. This is about two foot long and hangs down along the tiles. We have a normal vented (not sealed or pressurised) central heating and hot water system fired by a natural...
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    Shower Temperature

    We have Bristan Prism shower which is fed by a Grundfos twin impeller automatic shower pump. The cold feed to this is from the tank in the loft and the hot feed is via a Grundfos Surrey Flange attached to the hot water tank. We recently had to have the thermostatic cartridge replaced to try...
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    sealing joints in plastic pipes

    I need to seal two push fit joints in some 40mm plastic waste pipes but as I may need to undo these in future I don't want to use the solvent method, which I believe is permanent and can't be undone. Is there an alternative like using silicon instead? Many thanks, GSD
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    Repairing Water Damage to a Ceiling

    A leaking pipe in an upstairs bathroom has caused two bulges to appear on our lounge ceiling, which is artexed in a 'swirl' type design. One of the bulges is cracked and the other has two holes in it which were made to release the 25 plus litres water that were trapped above it. Obviously we...
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    Purmo Panel Radiator

    In the summer we had a new Purmo Compact 1100mm wide x 600mm high double convector panel radiator installed. This was to supplement an existing radiator in the same room and the connections for the new radiator were taken from the pipework to the existing radiator. However the plumber assured...
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    Shower Pump Pipework

    We moved house a few months ago and inherited a Phoenix Wasp 60 shower pump. This was in a positive head situation with 15mm hot and cold feeds both to the pump and to the shower itself. When we started to use this we quickly noticed that the hot feed to the shower often got quite badly...
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    Repairing Chips in Ceramic Sinks

    Having moved house we've inherited a Franke ceramic sink in the kitchen. This looks to be fairly new but has three or four small chips in it which we would like to be able to repair. The diameter of largest of these is only about 2mm. Is this something that we could do ourselves or is this a...
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    Removing Emulsion Paint From Radiators

    We recently moved and have found that some of the radiators in our new house have been painted over the years with what looks like several coats of emulsion paint in various colours. We assume that this was originally intended to make the radiators appear to merge into the main wall colours...
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    Connecting an additional socket

    I have a little used switched surface mounted double socket in a pantry and plan to drill through the wall into the adjacent kitchen and then install another switched surface mounted double socket there. I would then plug a tumble drier into one of the new sockets in the kitchen. To keep...
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    Removing Laminate Flooring

    I've recently moved house and want to replace the laminate flooring in a room with carpet/underlay. I've been advised that it's not good practice to lay carpet over laminate so I need to know to to remove this without causing any significant damage. The laminate itself seems to have been...
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    Shower Pump Cutting Out

    We have a Phoenix Wasp 60 shower pump fitted in our airing cupboard which has a habit of intermittently cutting in and out when in use, normally at the most inconvenient moment! Turning the shower off and then immediately on again using the temperature control can sometimes make it start...
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    Problem connecting mains wiring to new pendant lights

    This afternoon I tried to replace the ceiling lights in our lounge with two new pendant lights and, as instructed, I switched off the relevent circuit breaker in our consumer unit first and both the switches on the wall. I wired everthing up in accordance with the diagrams supplied with the new...
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    Hanging Pendant Ceiling Lighting

    I would be very grateful for some advice about how to hang a three arm pendant lighting unit in place of a standard ceiling light. Many thanks.
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    Repairing Cement Render

    My son has a six year old house rendered with what I'm pretty certain is cement render which has been overpainted with textured paint. Unfortunately a complete idiot of a Sky installer drilled two holes through this from the inside out causing palm sized patches of render to be forced off...
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    Converting Multipoint Locking

    My son now has a front door (and back door) with multipoint locking with the result that it has to be positively locked each time they leave. It also has to be locked every time they enter to prevent their two year old simply pulling down on the handle to get out. As it's obviously...
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    Broken Key

    My son has just moved house and found that the previous owner has kindly left a broken stub of a key in the external barrel of a patio door lock. This has been broken off flush with the lock barrel, and we can't pick the broken piece out because, we think, it has been turned through ninety...
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    Toilet Flushing Problem

    Previously our toilet flushed fully with just one push on the handle but now only about half of the cistern empties. This means that you either have flush again straight away, or hold the handle down until it empties fully. However if you hold the handle down the cistern makes a sort of...
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