Take it you are a company man then?Are you for real?British Gas.
Everyone else is trying to copy something they've mastered.
ARE YOU?
seem a bit desperate slagging off British gas, plus it gets a bit boring the old 'best thing to do is go independent...........' yawn.
Get a life.
Yes i do work for BG have done for 7 years, was trained by them too after leaving the military.
I have a lot of respect of the company i work for and will always work to my best ability to make sure customers are happy, after all if it wasnt for our customer base i wouldnt have a job.
There is a lot of been posted on this site about how we operate.
Obviously there will be problems so i cant make a blanket statement saying we always get it right, but comments like ' they we go back the next day to fit a pump' are completely untrue, our work measure is based upon 'first time fix' and if that means we havent got it on the van, then we have a contract with PTS and PLUMBCENTRE plus others to constantly stock a certain line of spares to achieve first time fix. If that fails then we have a logistical supply chain to supply us with the correct spares next day.
I wont harp on, what i will say is that don't tarnish all our engineers with the same brush, there will be people who would of have had a bad experiance with BG, but there are a lot of people who have good things to say about us, the only problem being its usually the negative that gets expressed more.
Slightly off topic....... I might work for BG but that doesn't mean i am going to slag all independents off and convince the nation to join BG homecare, i take my hat of to any self employed plumber or heating engineer, times are hard and our work is becoming harder and most guys out there will provide an expert service at a good price.
My agenda is not to upset anybody, just put the broken record straight.